ASHLEIGH BRACKENRIDGE

SWANSEA,NSW

Summary

Dynamic and flexible professional with strong problem-solving abilities and a proven track record in customer service, administration, and operational support. Excellent communicator who builds positive relationships and thrives in fast-paced, high-pressure environments. Quick learner committed to delivering outstanding service and achieving timely results.

Overview

years of professional experience

Work History

Scheduler / Administrator (VLO)

Veolia Environmental Services

01.2024 - Current

Schedule jobs for drivers and coordinate daily operations to ensure smooth service delivery.
Complete and accurately enter runsheets in a timely manner.
Manage emails and respond to customer and internal enquiries efficiently.
Assist customers with invoice discrepancies and resolve issues promptly.
Provide high-level customer service support, addressing queries and maintaining strong client relationships.
Consistently complete administrative tasks and workloads to a high standard within tight timeframes.

Data Entry & Administration

JJS Waste and Recycling

01.2022 - 01.2024

Performed data entry, account receivables, and general administration duties.
Managed phone enquiries and coordinated with customers and subcontractors.
Prepared quotes, sales reports, emails, and spreadsheets.

Team Member / Customer Service

Classic Corner Store and Takeaway

01.2019 - 01.2021

Managed food preparation, cooking, service, till balancing, and closing procedures.
Provided friendly and efficient customer service in a high-volume retail environment.

Customer Service Representative

BRD Automotive

01.2018 - 01.2019

Delivered high-quality customer service to demanding clients in a fast-paced automotive setting.
Resolved conflicts effectively and achieved positive win-win outcomes.
Demonstrated strong adaptability and the ability to manage multiple tasks with high attention to detail.

Senior Hairdresser & Counter Manager

Allure Hair Design

01.2012 - 01.2017

Delivered high-quality hairdressing services while overseeing front-of-house operations and managing daily business activities.
Delivered exceptional customer service and built strong client relationships.
Coordinated administration, scheduling, and problem resolution to maintain smooth operations in a busy salon environment.

Education

Certificate III -

Hairdressing

Skills

Scheduling & Coordination
Administration & Data Entry
Invoice Reconciliation
Runsheet Management
COR Trained (Chain Of Responsibility)
Customer Service Excellence
Time management

Problem Solving & Conflict Resolution
First Aid Certificate
Fire Warden Certificate
Full Driver’s Licence (Car)
Hair Dressing & Styling

Timeline