Ashleigh Dally
Drummoyne,NSW
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
8
8
years of professional experience
Work History
Office Manager
Total Technology Business Solutions
Sydney , NSW
03.2020 - 11.2023
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized company events including holiday parties, team building activities .
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Used judgment and initiative in handling confidential matters and requests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Administrative Executive
Total Technology Business Solutions
Sydney , NSW
01.2018 - 03.2020
- Prepared reports, presentations, agendas and other documents as requested by management.
- Organized and maintained executive calendar of appointments, meetings, conferences and travel itineraries.
- Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings.
- Compiled data from various sources for use in preparing reports or presentations for senior management.
- Gathered information, scanned records and maintained confidentiality of electronic data.
- Answered and routed phone calls and emails, always maintaining confidentiality.
- Produced and distributed memos, newsletters and other forms of communication.
- Upheld protocol flawlessly in both normal work procedures and at special events.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Administrative Assistant
Total Technology Business Solutions
Sydney , NSW
01.2016 - 01.2018
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Scheduled appointments between clients and customers and internal staff members.
- Managed database systems containing customer contact information.
- Provided secretarial and office management support while building cooperative working relationships.
Education
High School Diploma -
St Leo's Catholic College
Wahroonga12-2005
Skills
- Staff Supervision
- Meeting Planning
- Customer Relations
- Office Management
- Travel Arrangements
- Exceptional Customer Support
Accomplishments
- Received company MVP award in my first year with TTBS
- Received outstanding Performer award in my 2nd year with TTBS
- Received company MVP award in my 3rd year with TTBS
- Received company MVP award in my last year with TTBS
Timeline
Office Manager
Total Technology Business Solutions
03.2020 - 11.2023
Administrative Executive
Total Technology Business Solutions
01.2018 - 03.2020
Administrative Assistant
Total Technology Business Solutions
01.2016 - 01.2018
High School Diploma -
St Leo's Catholic College
Similar Profiles
ABIN JOE THOMASABIN JOE THOMAS
Manager at The Total Accounting and Business SolutionsManager at The Total Accounting and Business Solutions
Joanna Marie M. WuthrichJoanna Marie M. Wuthrich
Accountant - Work From Home, Full Time at Connectt Total Business SolutionsAccountant - Work From Home, Full Time at Connectt Total Business Solutions
PHYLLIS R. POOLE, PMPPHYLLIS R. POOLE, PMP
Division Director at Enterprise Business Solutions for Technology, VirginiaDivision Director at Enterprise Business Solutions for Technology, Virginia