Ashleigh Davis
Metung,VIC
Summary
Experience in, reception, salon, shop assistance and hospitality work. I am a highly attentive and reliable worker, who is always eager to learn new skills. I have accumulated many useful skills through previous jobs working within the service, retail and hospitality industry. I am enthusiastic and have great customer engagement, always aiming to meet diverse customer needs.
Overview
4
4
years of professional experience
Work History
Waitress
Metung Hotel
08.2022 - Current
- Resolve customer complaints promptly and professionally to maintain positive business reputation
- Explain menu items and suggest appropriate options for food allergy concerns
- Manage and resolve queries
- Take over the phone and online bookings
- Cultivate warm relationships with regular customers
- Buss and reset tables to keep dining room and work areas clean
- Maintaining clean and organized dining areas to uphold restaurant hygiene standards
- Utilise communication practices with kitchen staff to deliver customer meals in a timely manner
- Maintaining detailed knowledge of specials and currently available items to provide guests with informative menu descriptions
- Participate in dining room side-work such as refilling, restocking, polishing and rolling cutlery
- Place orders and efficiently check out customers via credit payments and cash transactions
- Seat large group bookings
- Prepare and serve deserts
Teachers Aid
Metung Primary School
08.2022 - 09.2022
- Partnered with teachers to plan and implement lessons following school's curriculum and goals
- Distributed learning materials such as worksheets, textbooks and group assignments
- Supported student learning objectives through personalized and small group assistance
- Supported classroom activities and reviewed work
- Maintained students safety by overseeing students at recess and lunch time
- Assisted with classroom organisation by efficiently arranging books, classroom layout and materials
- Tutored struggling students individually and in small groups to help them reach their goals
- Supported students physical, mental, and social development using classroom games and activities
- Assisted in maintaining an engaging and respectful educational environment by promoting discipline and cooperation
- Assisted with food preparation during the Stephanie Alexander Kitchen Garden program.
Retail Shop Assistant Placement
Chemist Warehouse
04.2022 - 06.2022
- Assisted customers in finding items and explained the benefits of the products to increase sales and satisfaction
- Recommended complementary purchases to customers
- Engaged in friendly conversation with customers to better understand their needs and suggest the most suitable products
- Maintained knowledge of the stores current sales and discounts
- Completed daily tasks accurately and on-time to support shop needs
- Opened, shelved and merchandised new products in visually appealing and organized displays
- Organized shelves to remove slow moving items and add new merchandise
- Stocked merchandise, clearly labelling items, and arranging according to size or colour
- Used in-store system to locate inventory for customers
Waitress
Salty Groms
10.2020 - 02.2021
- Prepared and set tables
- Shared knowledge of menu items to assist customers with menu selections
- Resolved guest complaints to maintain customer satisfaction
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu items
- Used cash registers and credit card machines to cash out customers
- Displayed enthusiasm and promoted excellent service to customers
- Maintained customer satisfaction with timely table check-ins
- Bussed tables during busy periods to assist staff and quickly turn over tables
- Carried out closing duties
- Kept server areas clean and well stocked to increase efficiency
Waitress
Nicholson Winery
11.2019 - 01.2020
- Resolved customer complaints promptly and professionally
- Served food and beverages promptly with focused attention to customer needs
- Arranged and prepared tables for customers to offer memorable experiences to guests
- Seated customers in a timely manner by managing reservations
- Shared knowledge of menu items, enabling customers to make personal decisions based on taste and interest
- Inspected dishes and utensils for cleanliness
- Used cash registers and credit card machines to cash out customers
Education
Partial Completion of Diploma Of Beauty Therapy
Gippsland TAFE
Traralgon, VIC2023
Certificate 3 Hair And Beauty
Gippsland Tafe
2022
Nagle College Bairnsdale - Year 11 Completion
Working With Children Check
Victoria
Skills
- Organisational skills
- Efficient communication
- Attention to detail
- Responsible
- Attentive listener
- Adaptability
- Good work ethic
- Motivated and engaged
- Passionate
Timeline
Waitress
Metung Hotel
08.2022 - Current
Teachers Aid
Metung Primary School
08.2022 - 09.2022
Retail Shop Assistant Placement
Chemist Warehouse
04.2022 - 06.2022
Waitress
Salty Groms
10.2020 - 02.2021
Waitress
Nicholson Winery
11.2019 - 01.2020
Partial Completion of Diploma Of Beauty Therapy
Gippsland TAFE
Certificate 3 Hair And Beauty
Gippsland Tafe
Nagle College Bairnsdale - Year 11 Completion
Working With Children Check
Victoria
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