Driven and resourceful administrative professional with 11+ years of experience assisting with work of high-achieving levels. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
13
13
years of professional experience
Work History
Executive Assistant
Parks Australia, DCCEEW
10.2022 - Current
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for Branch Head
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Organized and coordinated conferences and monthly meetings.
Used advanced software to prepare documents, reports, and presentations.
Created and managed office systems to efficiently deal with documentation.
Facilitated training and onboarding for incoming office staff.
Wrote reports, executive summaries and newsletters.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Projects Officer
Australian Institute Of Health And Welfare
12.2019 - 10.2022
Identified plans and resources required to meet project goals and objectives.
Facilitated workshops to collect project requirements and user feedback.
Monitored project performance to identify areas of improvement and make adjustments.
Monitored project progress, identified risks and took corrective action as needed.
Established clear project objectives, ensuring successful completion within allocated deadlines.
Performed checks on project development at every stage.
Projects Officer and Executive Officer
Australian Energy Regulator
05.2018 - 01.2019
Collaborated with managers to identify and address employee relations issues.
Utilized advanced problem-solving skills to overcome unforeseen challenges and navigate complex situations during various projects successfully.
Reviewed project documents and supporting materials.
Conducted regular reviews of operations and identified areas for improvement.
Gathered, organized and input information into digital database.
Collected, arranged, and input information into database system.
Prepared annual budgets with controls to prevent overages.
Used advanced software to prepare documents, reports, and presentations.
Created and managed office systems to efficiently deal with documentation.
Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Executive Assistant to the Director, Admin Officer
Australian Institute Of Health And Welfare
09.2015 - 05.2018
Collaborated with other executive assistants within the organization to share best practices and streamline processes.
Handled confidential and sensitive information with discretion and tact.
Created and managed office systems to efficiently deal with documentation.
Upheld strict timetables by maintaining accurate, balanced calendars.
Coordinated travel arrangements to ensure timely arrivals and seamless experiences for the director during business trips.
Coordinated events and worked on ad hoc projects.
Took notes and dictation at meetings.
Screened calls and emails and responded accordingly to support executive correspondence.
Used advanced software to prepare documents, reports, and presentations.
Prepared comprehensive reports on departmental metrics, enabling informed decision-making by the director.
Assisted in budget management, tracking expenses to maintain fiscal responsibility within the department.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Executive Assistant to the Secretaries Office
Department Of The Treasury
08.2014 - 09.2015
Coordinated events and worked on ad hoc projects.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Served as a liaison between departments to facilitate effective communication
Organized and coordinated conferences and monthly meetings.
Worked with senior management to initiate new projects and assist in various processes.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Answered high volume of phone calls and email inquiries.
Finance and Parliamentary Officer
Department Of Finance
02.2011 - 05.2015
Coordinated, drafted and quality checked Briefs, Ministerial Correspondence, Questions on Notice and Senate Briefs using the Parliamentary Document Management System (PDMS).
Contributed to the branch’s corporate work program, reporting requirements and assisted to deliver branch governance obligations.
Applied effective time management techniques to meet tight deadlines.
Provided professional services and support in a dynamic work environment.
Developed strong communication and organizational skills through working on group projects.
Worked effectively in fast-paced environments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Cultivated interpersonal skills by building positive relationships with others.
Provided strategic advice and guidance on ministerial and parliamentary processes
Provided advice to line areas, and drafted briefs and reports
Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Education
High School Diploma -
Mackillop Catholic College
Canberra, ACT
12.2010
Skills
Meeting Agenda Preparation
Executive Support
Process Improvement
SharePoint Administration
Budget Administration
Product Development
Operational Reporting
Problem-Solving
Analytical and Critical Thinking
Multitasking Abilities
Verbal Communication
Microsoft Word
Analytical Thinking
Written Communication
Computer Skills
Teamwork and Collaboration
Timeline
Executive Assistant
Parks Australia, DCCEEW
10.2022 - Current
Projects Officer
Australian Institute Of Health And Welfare
12.2019 - 10.2022
Projects Officer and Executive Officer
Australian Energy Regulator
05.2018 - 01.2019
Executive Assistant to the Director, Admin Officer
Australian Institute Of Health And Welfare
09.2015 - 05.2018
Executive Assistant to the Secretaries Office
Department Of The Treasury
08.2014 - 09.2015
Finance and Parliamentary Officer
Department Of Finance
02.2011 - 05.2015
High School Diploma -
Mackillop Catholic College
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