Ashleigh DuPont
Stratton,Australia
Summary
Dedicated and professional employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Highly motivated and adept at working effectively unsupervised. Quick to master new skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supply Chain Specialist
New West Foods (WA) Pty Ltd
Malaga, WA
08.2023 - Current
- Coordinated with suppliers, customers, and internal stakeholders to ensure on-time delivery of goods.
- Entered new item pricing into system to maintain accuracy for databases.
- Assisted sales teams by preparing quotations for prospective clients.
- Utilized company's database systems to track customer orders and maintain records of quotes submitted.
- Processed customer orders according to established procedures within specified timeframes.
- Managed multiple projects simultaneously while meeting tight deadlines.
Customer Service Administrator
New West Foods (WA) Pty Ltd
Malaga, WA
05.2021 - 07.2023
- Answered customer inquiries and resolved customer issues in a timely manner.
- Assisted with product returns, exchanges, refunds, order cancellations, and other related tasks.
- Processed orders received from customers via telephone or online channels accurately.
- Responded to incoming calls and emails from customers and asked open-ended questions to determine how to be of assistance.
- Resolved customer complaints or answered customers' questions.
- Maintained up-to-date records of all pricing changes within the organization's system.
Console Operator
7 Eleven
Bassendean, WA
03.2019 - 08.2021
- Greeted customers, answered questions and provided assistance with purchases.
- Maintained cleanliness of station by sweeping floors, wiping counters and restocking shelves.
- Verified customer identification for age-restricted products.
- Assisted in training new employees on proper operating procedures.
- Inspected fuel pumps to ensure accuracy of pricing information displayed.
- Monitored fuel tanks to maintain adequate supply levels.
- Ensured safety regulations were followed at all times.
Accounts and Office Administrator
Buildcor Projects Pty Ltd
Perth, WA
03.2018 - 10.2019
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Organised and maintained filing systems, including electronic databases and records.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Maintained accounts payable files and records in an organised manner.
- Compiled, coded and submitted weekly invoices to accounting for payment.
Data Entry for Passive Fire Systems & Electrical Divisions
Protector Fire Services
Malaga, WA
02.2017 - 02.2018
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Compiled reports based on gathered information.
- Utilized specialized software applications related to the job role.
- Updated existing records with new or revised information as needed.
- Stored hard copies of data in organized files to optimize retrieval.
- Scanned documents into appropriate databases for storage purposes.
- Processed invoices in accordance to established procedures.
Administration/Payroll Officer - Part Time/Casual
Dream Catcha Productions
Bassendean, WA
01.2017 - 12.2017
- Performed data entry tasks into computer databases from paper documents.
- Processed payroll information according to established guidelines.
- Compiled data from timesheets and other records to determine hours worked and pay rate.
- Processed invoices and payments in accordance with company policies and procedures.
- Responsible for entering customer payments into the accounting software system.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Reconciled daily cash receipts with bank deposits.
Data Entry for Passive Fire Systems & Portables Divisions
Protector Fire Services
Malaga, WA
11.2015 - 02.2017
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Utilised specialised software applications related to the job role.
- Updated existing records with new or revised information as needed.
- Stored hard copies of data in organised files to optimise retrieval.
- Scanned documents into appropriate databases for storage purposes.
- Processed invoices in accordance to established procedures.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Trades Co-ordinator
Protector Fire Services
Malaga, WA
11.2013 - 12.2015
- Created, updated, and monitored project schedules for multiple departments.
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Performed administrative tasks such as filing documents related to customer accounts.
- Documented all interactions with customers following standard operating procedures.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Worked closely with project managers to prioritize tasks according to importance and urgency levels.
Customer Service/Trade Assistant
Protector Fire Services
Malaga, WA
05.2015 - 11.2015
- Assisted customers with booking, times, billing, and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Portables Operations Data Entry
Protector Fire Services
Malaga, WA
02.2015 - 05.2015
- Utilised specialised software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Organised files according to established procedures for easy retrieval later on.
- Reviewed existing information for accuracy and made necessary corrections.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Provided support to management staff in regards to data entry processes.
Accounts Receivable
Protector Fire Services
Malaga, WA
04.2012 - 11.2013
- Responsible for entering customer payments into the accounting software system.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Reconciled daily cash receipts with bank deposits.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Reconciled ledger to validate payments accounted for and accurately posted.
Accounts Payable & Payroll Officer
Protector Fire Services
Malaga, WA
02.2012 - 04.2012
- Processed payroll data and maintained accurate records of employee time, wages, deductions, taxes, benefits, and other information.
- Maintained confidentiality of sensitive payroll documents and records.
- Set up new employees in the payroll system ensuring all paperwork was completed accurately.
- Tracked employee leave accruals such as vacation days and sick leave based upon company policies.
- Reconciled vendor statements, investigated and resolved discrepancies.
- Processed invoices and payments in accordance with company policies and procedures.
- Entered data into accounting system to maintain accurate financial records.
Customer Service Representative
New West Foods (WA) Pty Ltd
Malaga, WA
05.2010 - 02.2012
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Updated databases with new and modified customer data.
Logistics Co-ordinator
Advanced Vehicle Transport
Bibra Lake, WA
02.2009 - 04.2010
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Analyzed data to identify cost savings opportunities in the logistics process.
- Transported vehicles from dealerships to customer locations in a timely and safe manner.
- Inspected delivered vehicle for damages or defects upon arrival at depot.
Western Australian Assistant Production Manager
Roscos Body Engineering
Bibra Lake, WA
10.2008 - 02.2009
- Implemented production schedules to ensure timely completion of projects.
- Monitored the daily progress of production activities to ensure that products are delivered on time.
- Coordinated with other departments such as purchasing, engineering, and quality assurance to ensure smooth operations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
National Accounts
Roscos Body Engineering
Bibra Lake, WA
01.2008 - 09.2008
- Processed invoices and payments in a timely manner.
- Processed payroll data and maintained accurate records of employee time, wages, deductions, taxes, benefits, and other information.
- Maintained confidentiality of sensitive payroll documents and records.
- Assisted in the preparation of documents required for audits by government agencies.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Production Assistant and Logistics Manager
Roscos Body Engineering
Malaga, WA
08.2006 - 01.2008
- Assisted in monitoring the daily progress of production activities to ensure that products are delivered on time.
- Coordinated with other departments such as purchasing, engineering, and quality assurance to ensure smooth operations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Arranged, transported vehicles from dealerships to customer locations in a timely and safe manner.
Sales Representative
Roscos Body Engineering
Bibra Lake, WA
04.2006 - 08.2006
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Provided technical support for customers using the company's products or services.
- Developed key customer relationships to increase sales.
- Greeted and assisted customers to foster positive experiences.
Child Care Giver
Little Tykes Early Learning Centre
White Gum Valley, WA
11.2004 - 02.2006
- Provided a safe, nurturing and stimulating environment for children of all ages.
- Organized age-appropriate activities such as arts and crafts, games and educational lessons.
- Supervised meal times to ensure proper nutrition and hydration.
- Assisted with the development of motor skills by playing outdoor sports and physical activities.
- Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
- Ensured that toys, furniture and equipment are clean and sanitized regularly.
- Encouraged children to express themselves through creative outlets such as music or art.
Cashier and Kitchen Hand
Red Rooster
Mount Lawley, WA
04.2004 - 11.2004
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Disposed of garbage according to health regulations.
Skills
- Adaptable to New Skills
- Supplier Relationship Management
- Inventory Tracking
- Professional Appearance and Demeanor
- Consistent Reliability
- Commitment to Personal Growth
- Adaptable to Team Dynamics
- Effective Communication Skills
- Customer Interaction Skills
- Understanding and use of MYOB Premier, MYOB AR, MYOB EXO, Vision
- Good computer skills in MS Office, MS Word, MS Power Point, Outlook, Excel
- Approachability and Rapport Building
Additional Information
- Licence: C Class
Certification
- Senior first aid certificate Royal Life Saving (St John Ambulance training volunteer helping to train others) - Completed Nov 2005
- Work safe Certificates
- Responsible Service of Alcohol Certificate
- Job Safety Analysis – Master Builders Completed April 2018
Timeline
Supply Chain Specialist
New West Foods (WA) Pty Ltd
08.2023 - Current
Customer Service Administrator
New West Foods (WA) Pty Ltd
05.2021 - 07.2023
Console Operator
7 Eleven
03.2019 - 08.2021
Accounts and Office Administrator
Buildcor Projects Pty Ltd
03.2018 - 10.2019
Data Entry for Passive Fire Systems & Electrical Divisions
Protector Fire Services
02.2017 - 02.2018
Administration/Payroll Officer - Part Time/Casual
Dream Catcha Productions
01.2017 - 12.2017
Data Entry for Passive Fire Systems & Portables Divisions
Protector Fire Services
11.2015 - 02.2017
Customer Service/Trade Assistant
Protector Fire Services
05.2015 - 11.2015
Portables Operations Data Entry
Protector Fire Services
02.2015 - 05.2015
Trades Co-ordinator
Protector Fire Services
11.2013 - 12.2015
Accounts Receivable
Protector Fire Services
04.2012 - 11.2013
Accounts Payable & Payroll Officer
Protector Fire Services
02.2012 - 04.2012
Customer Service Representative
New West Foods (WA) Pty Ltd
05.2010 - 02.2012
Logistics Co-ordinator
Advanced Vehicle Transport
02.2009 - 04.2010
Western Australian Assistant Production Manager
Roscos Body Engineering
10.2008 - 02.2009
National Accounts
Roscos Body Engineering
01.2008 - 09.2008
Production Assistant and Logistics Manager
Roscos Body Engineering
08.2006 - 01.2008
Sales Representative
Roscos Body Engineering
04.2006 - 08.2006
Child Care Giver
Little Tykes Early Learning Centre
11.2004 - 02.2006
Cashier and Kitchen Hand
Red Rooster
04.2004 - 11.2004
Similar Profiles
Kosta KalintsisKosta Kalintsis
Warehouse Manager at New West FoodsWarehouse Manager at New West Foods
Anesu SawadyeAnesu Sawadye
Support Worker (Part-Time) at WASupport Worker (Part-Time) at WA
Arif LomaniArif Lomani
Supervisor at Smart Builders WA Trading as Luxury Homes WA Pty LtdSupervisor at Smart Builders WA Trading as Luxury Homes WA Pty Ltd
Adam FishAdam Fish
Operations Manager at ResCareOperations Manager at ResCare
Boomer WalkerBoomer Walker
Outside Sales at W W Building SupplyOutside Sales at W W Building Supply