Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Hi, I’m

Ashleigh Eddie

banquet coordinator
Sydney,NSW
Ashleigh Eddie

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure a future position. Ready to help team achieve company goals.

Creative, self-directed and motivated events representative committed to providing high-quality service for superior guest experiences. Positive, infectious personality with excellent relationship-building skills , improving client satisfaction and loyalty. Customer-oriented, time manager and decisive leader with over three years of experience providing quality client care.

Overview

3
years of professional experience

Work History

Royal Australasian College Of Physicians
Sydney, NSW

Banquets Coordinator
12.2022 - Current

Job overview

  • Currently bumping in, out, and running board meetings and other cooperate functions, varying numbers between 4 to 180 guests per event.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to completion.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supervised onsite team of caterers, audio-visual technicians, and facility management team.

Sheraton On The Park
Sydney, NSW

Events Associate - Operations Leader
11.2021 - 12.2022

Job overview

  • Lead a team of 4 to great satisfaction during a time where occupancy was well over 80% each day. The hotel holds 560 accommodation rooms and 13 event rooms.
  • Motivated and trained employees to maximize team productivity.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Developed and deepened relationships with customers, vendors and internal stakeholders.
  • Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

Sheraton Grand Hyde Park
Sydney, NSW

Banquet Attendant
10.2019 - 11.2021

Job overview

  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Processed sales transactions using POS system.
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Delivered food to guest tables with timeliness and efficiency.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored dining room inventory and replenished as necessary.
  • Supported events execution and venue set up and tear down.
  • Assisted in content development for events, drafting and distributing promotional materials.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Cleaned and maintained dining area and condiment stations

Education

Tafe Ultimo
Ultimo, NSW

Advanced Diploma from Management of Hospitality

University Overview

Georges River College - Penshurst Girls Campus
Penshurst, NSW

High School Diploma
12.2016

University Overview

Skills

  • Google Workspace
  • Written Communication
  • Problem-Solving
  • Flexible and Adaptable
  • Critical Thinking
  • Multitasking Abilities
  • Cultural Awareness
  • Planning and Coordination

Accomplishments

Accomplishments

    - Peer tutor in high-school.

    - peer support Leader in high-school.

    - Guest speaker and a representative in the White ribbon Campaign ran by my local council.

    - Captain of lagarno Netball club.

    -Attained the highest award in Visual Arts.

    - became a step up supervisor and a team leader in a prestigious world known hotel.






Additional Information

Additional Information

References will be provided upon request

Timeline

Banquets Coordinator
Royal Australasian College Of Physicians
12.2022 - Current
Events Associate - Operations Leader
Sheraton On The Park
11.2021 - 12.2022
Banquet Attendant
Sheraton Grand Hyde Park
10.2019 - 11.2021
Tafe Ultimo
Advanced Diploma from Management of Hospitality
Georges River College - Penshurst Girls Campus
High School Diploma
Ashleigh Eddiebanquet coordinator