Ashleigh Gibson
Berri,SA
Summary
Customer driven achiever with exceptional communication and adaptability skills offering extensive experience in identifying customer needs, mastering new skills quickly and prioritization.
Overview
11
11
years of professional experience
Work History
Food Truck Operator
Italian Cuisine Made With Love
10.2023 - Current
- Collaborated closely with team members, fostering cooperative work environment to meet daily goals.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prioritized service to develop relationships and improve customer regularity.
- Prepared meals according to customer orders using fresh ingredients.
- Researched potential locations for setting up the food truck business.
- Resolved problems or concerns to satisfaction of involved parties.
- Identified top-selling products and hot ideas to create customer favourites and improve brand identity.
- Processed payments accurately and efficiently using cash registers or POS systems.
Administrative Assistant
A2B Automotive
11.2023 - 01.2024
- Checked office stock to determine supply levels and maintain inventory.
- Maintained filing system for important documents such as contracts and invoices.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Answered incoming calls and responded to customer inquiries.
Retail Assistant
BWS
05.2023 - 12.2023
- Offered informed suggestions for improving store operations based on personal experience and observation of best practices in the industry.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Answered questions about current promotions and resolved issues according to store policies.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Hospitality Attendant
Journey Beyond
01.2023 - 04.2023
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Accompanied guests on tours
- Supported team operations by keeping supplies well-stocked and stations ready for guest service.
- Greeted guests upon arrival, provided information about the hotel and local attractions, and handled check-in procedures.
- Provided assistance to housekeeping staff in changing linens and cleaning rooms when necessary.
- Resolved customer complaints in a timely manner by understanding their needs and offering appropriate solutions.
- Provided directions to local landmarks or popular tourist destinations upon request from guests.
Casual
Loxton Community Hotel Motel
05.2022 - 02.2023
- Provide guest with an array of both cold and hot beverages e.g., cocktails and coffees
- Prioritize tasks to ensure deadlines are met
- Provide exceptional customer service
- Work in a fast-paced environment.
- Cleaned stemware following proper sanitation guidelines recommended by health department.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Answered incoming calls promptly and professionally while providing accurate information about products, services, prices, promotions.
- Organized store by returning merchandise to proper areas and restocked displays.
Restaurant Manager
Cucina 837 at Salena’s
06.2021 - 06.2022
- Multitasking skills
- Greet and seat customers
- Organize and manage bookings as well as rosters
- Create monthly menus for cocktails and food
- Follow strict food safety and hygiene procedures
- Work in a fast paced environment.
Casual
Lyrup Club
01.2020 - 08.2021
- Quickly and efficiently take food orders
- Communicate with kitchen staff
- Set venue for functions
- Carry multiple plates to tables
- Effectively demonstrate great customer service skills.
Casual
Subway
10.2019 - 02.2021
- Food preparation
- Upholding strict standard of Food Safety and Hygiene
- Perform required duties in a timely matter
- Customer service skills.
Casual
Glenelg Hotel
04.2013 - 05.2013
- Used team working skills to ensure the workplace efficiency
- Cleaning and maintaining of hotel room and spa’s
- Pressing and folding of linen
- Follow strict hygiene and sterilisation procedures.
Education
No Degree - Senior First Aid
CBD Colleges
Adelaide, SA01.2022
Responsible Service of Alcohol -
EOT Training
01.2020
Responsible Persons -
EOT
01.2020
Multiple child safety courses -
Relationships Sa
01.2017
Year 11 schooling achieved -
Valley View Secondary School
Para Vista, SA01.2012
Skills
- Friendly and bubbly personality
- Great customer service skills
- Ability to work autonomously and as part of a team
- Organizational skills
- Conflict resolution skills
- Ability to multi-task
- Reliable and patient
References
- Samantha Meeuwenoord, Manager, Cucina 837@ Salena Estate wines, 0413713803
- Kylie Gibson, Co-worker, Glenelg Motel, 0438917871
- Stephanie Robinson, co-owner, A2B Automotive, 0403234624
- Vincenzo Gallo, Owner, Italian Cusine made with love, 0435102173
- Nathan Tschirpig, Manager, Bws Berri, 0428920477
Timeline
Administrative Assistant
A2B Automotive
11.2023 - 01.2024
Food Truck Operator
Italian Cuisine Made With Love
10.2023 - Current
Retail Assistant
BWS
05.2023 - 12.2023
Hospitality Attendant
Journey Beyond
01.2023 - 04.2023
Casual
Loxton Community Hotel Motel
05.2022 - 02.2023
Restaurant Manager
Cucina 837 at Salena’s
06.2021 - 06.2022
Casual
Lyrup Club
01.2020 - 08.2021
Casual
Subway
10.2019 - 02.2021
Casual
Glenelg Hotel
04.2013 - 05.2013
No Degree - Senior First Aid
CBD Colleges
Responsible Service of Alcohol -
EOT Training
Responsible Persons -
EOT
Multiple child safety courses -
Relationships Sa
Year 11 schooling achieved -
Valley View Secondary School
Similar Profiles
Luis FelixLuis Felix
Prep Cook at Taylor Made CuisinePrep Cook at Taylor Made Cuisine
Mia DelgadoMia Delgado
Cake Decorator Baker at Made With LoveCake Decorator Baker at Made With Love
Andrei MitricaAndrei Mitrica
Site Administrator, Customer Care at Made With Love RomaniaSite Administrator, Customer Care at Made With Love Romania
Katie TilbrookKatie Tilbrook
Child and Youth Worker at Ac.careChild and Youth Worker at Ac.care
Amandeep KaurAmandeep Kaur
Chef at Golden Elephant Pty LtdChef at Golden Elephant Pty Ltd