Ashleigh Hoyle

Compassionate and detail-oriented professional with a strong foundation in administration and a recent transition into community services. Currently working as a Domestic Violence Caseworker, supporting vulnerable individuals with empathy, discretion, and a trauma-informed approach. Proven ability to manage sensitive situations, build trust with clients, and collaborate effectively within multidisciplinary teams. Seeking to deepen my impact in the community services sector.

• Mental Health First Aid, Lifeline Central West, February 2025, Equipped to recognize early signs of mental health issues and provide initial support, Trained in de-escalation, crisis response, and referral to professional help
• Responding Effectively to People Who Have Experienced Sexual Violence, CCWT , March 2025, Focused on trauma-informed care, active listening, and appropriate referral pathways, Developed skills in supporting disclosures and understanding survivor needs
• Trauma-informed legal assistance, Legal Aid NSW, August 2024, explored the intersection of trauma and the legal system, gained skills to support clients navigating legal processes with empathy and awareness, emphasized culturally safe, client-centered advocacy

Rachael Robertson, Principle Solicitor, Western Women's Legal Support, 02 6885 4531.

Tim Allan, Managing Director, Macquarie Electric Pty Ltd, 0409 161 750

Available on request

Client advocacy and case management, Trauma-informed care, Crisis intervention, Cultural sensitivity, Confidential record-keeping, Planning and organization, Time management, Communication (written and verbal), Strong computer literacy, Leadership and team collaboration