Summary
Overview
Work History
Education
Skills
References
Timeline
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Ashleigh Hughes

Geelong,VIC

Summary

Regional Manager at OCTEC Employment Services with a proven track record in process improvement and employee training. Successfully enhanced regional performance and improved staff retention, fostering team motivation. Confident in conflict resolution and performance management, driving excellence, and achieving strategic goals.

Overview

13
13
years of professional experience

Work History

Regional Manager

OCTEC Employment Services
Geelong, VIC
05.2023 - Current
  • Fostered a collaborative work environment to support team performance and morale.
  • Created and maintained relationships with key customers in the region.
  • Monitored team progress toward the achievement of goals and objectives.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Planned and delivered training sessions as part of my continuous improvement strategy.
  • Ensured compliance with all applicable laws related to employment practices within the region.

Victoria

Royal Childrens Hospital
Parkville, Victoria
11.2020 - 11.2023
  • Provided care and supervision for individuals with disabilities in home settings.
  • Assisted clients with daily living activities and personal hygiene tasks.
  • Developed and maintained positive relationships with clients and their families.
  • Monitored client behavior and reported changes to healthcare professionals.
  • Maintained accurate records of client care and progress throughout shifts.

Victoria

Geelong High School + North Geelong Secondary College
Geelong, Victoria
01.2016 - 05.2023
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues.
  • Supported students in learning activities and provided individualised assistance.
  • Implemented classroom behavior management strategies to promote positive conduct.
  • Supervised students during recess and other activities to ensure safety.
  • Administered first aid and emergency care to injured individuals.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Victoria

Panache
Geelong, Victoria
11.2012 - 01.2022
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Complete Occupational Health and Safety Records
  • Trained new employees on company policies and service protocols.
  • Resolved customer complaints and enhanced service quality through feedback.

Victoria

Surf Coast Secondary College
Torquay, Victoria
04.2017 - 01.2020
  • Managed communication between students, parents, and faculty regarding College matters.
  • Oversaw the document management system for student records.
  • Assisted in future planning with enrollment numbers.
  • Managed the daily operations of a team of administrators.
  • College enrollments and exits, as well as implementing retention strategies.

Education

Bachelor of Nursing -

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BATHURST

Skills

  • Complaint resolution
  • Attention to detail
  • Leading team meetings effectively
  • Provide performance evaluations
  • Key performance indicators analysis
  • Verbal and written communication skills
  • Communication skills
  • Complaint resolution
  • Attention to detail
  • Leading team meetings effectively
  • Provide performance evaluations
  • Key performance indicators analysis
  • Verbal and written communication skills
  • Communication skills

References

References available upon request.

Timeline

Regional Manager

OCTEC Employment Services
05.2023 - Current

Victoria

Royal Childrens Hospital
11.2020 - 11.2023

Victoria

Surf Coast Secondary College
04.2017 - 01.2020

Victoria

Geelong High School + North Geelong Secondary College
01.2016 - 05.2023

Victoria

Panache
11.2012 - 01.2022

Bachelor of Nursing -

true

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Ashleigh Hughes