Ashleigh Hure
Townsville,Australia
Summary
Skilled Business Development leader offering 16+ years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Business Development Manager
Wulli Wulli Indigenous Disability Services
02.2022 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Negotiated, prepared and signed contracts with clients.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Managed accounts to retain existing relationships and grow share of business.
Operations Supervisor
McDonald's
06.2021 - 02.2022
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
General Manager of Operations
McDonald's
01.2007 - 06.2021
- Trained, coached and mentored staff to support smooth adoption of new Employee program.
- Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
- Partnered with vendors and suppliers to effectively manage and budget.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Increased employee retention rate by creating professional development programs.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
High School Diploma -
Pimlico High School
Townsville 11.2007
Skills
- Process Improvement
- Account Management
- Sales Expertise
- Goals and Performance
- Business Planning
- Verbal and Written Communication
- Quality Control
- Strategic Business Planning
- Account Development
- Team Leadership
- Growth Management
- Performance Goals
- Team Collaboration
Timeline
Business Development Manager
Wulli Wulli Indigenous Disability Services
02.2022 - Current
Operations Supervisor
McDonald's
06.2021 - 02.2022
General Manager of Operations
McDonald's
01.2007 - 06.2021
High School Diploma -
Pimlico High School
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