ASHLEIGH MCCOSKER
Buderim,QLD
Summary
Hardworking employee with exceptional customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Highly-motivated with a desire to take on new challenges. Strong work ethic and adept at working effectively unsupervised.
Overview
8
8
years of professional experience
Work History
Retail Worker
Endeavour Group - BWS
Buderim, QLD
08.2023 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention. Identified their needs and provided assistance with product selection.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Drove sales by upselling products.
- Provided training and support to new staff members.
- Answered questions about current promotions and resolved issues according to store policies.
- Opened and closed cash registers by counting money, and balancing drawers.
- Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
Bartender
ALH Group - Pub Mooloolaba
Mooloolaba, QLD
06.2017 - 08.2023
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Effectively multitasked within fast-paced environment.
- Greeted frequent visitors by name and explained new promotions.
- Adhered to state regulations regarding serving alcohol responsibly.
- Poured wine, beer and cocktails for patrons.
- Performed opening and closing duties including restocking supplies.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided assistance to customers using TAB/Keno facilities
Education
High School Diploma -
Warwick State High School
Warwick11-2003
Skills
- Customer service
- Cash handling
- Visual merchandising
- Sales strategies
- Employee training
- Product knowledge
- Team collaboration
- Point of sale systems
- Stock replenishment
References
References available upon request.
Timeline
Retail Worker
Endeavour Group - BWS
08.2023 - Current
Bartender
ALH Group - Pub Mooloolaba
06.2017 - 08.2023
High School Diploma -
Warwick State High School
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