Summary
Overview
Work History
Education
Skills
References
Timeline
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ASHLEIGH MCCOSKER

Buderim,QLD

Summary

Hardworking employee with exceptional customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Highly-motivated with a desire to take on new challenges. Strong work ethic and adept at working effectively unsupervised.

Overview

8
8
years of professional experience

Work History

Retail Worker

Endeavour Group - BWS
Buderim, QLD
08.2023 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention. Identified their needs and provided assistance with product selection.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Drove sales by upselling products.
  • Provided training and support to new staff members.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Opened and closed cash registers by counting money, and balancing drawers.
  • Utilized promotional materials such as signs and banners to draw attention to special offers or new products.

Bartender

ALH Group - Pub Mooloolaba
Mooloolaba, QLD
06.2017 - 08.2023
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Effectively multitasked within fast-paced environment.
  • Greeted frequent visitors by name and explained new promotions.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Poured wine, beer and cocktails for patrons.
  • Performed opening and closing duties including restocking supplies.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Provided assistance to customers using TAB/Keno facilities

Education

High School Diploma -

Warwick State High School
Warwick
11-2003

Skills

  • Customer service
  • Cash handling
  • Visual merchandising
  • Sales strategies
  • Employee training
  • Product knowledge
  • Team collaboration
  • Point of sale systems
  • Stock replenishment

References

References available upon request.

Timeline

Retail Worker

Endeavour Group - BWS
08.2023 - Current

Bartender

ALH Group - Pub Mooloolaba
06.2017 - 08.2023

High School Diploma -

Warwick State High School

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ASHLEIGH MCCOSKER