Summary
Overview
Work History
Education
Skills
Email
Attributes
References
Timeline
Generic

Ashleigh Owen

Winchelsea,VIC

Summary

Driven Small Business Owner with background handling effective business operations. Positive relationship-builder, communicator and problem-solver diligent about running day-to-day responsibilities smoothly and efficiently. Offering 9 excellent years of progressive and diverse experience in the Disability Services Sector. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Proprietor

Over The Moon Support Services
05.2021 - Current
  • Liaising with participants and their families/advocates and other stakeholders to develop goals and implement strategies in line with participant NDIS plans
  • Supporting participants out in the public to engage in social activities, or otherwise in their homes completing domestic tasks
  • Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
  • Managed finances, budgeting, and forecasting to optimize business growth and profitability.
  • Development of systems and procedures to improve operational quality and efficiency.

Disability Support Worker

Skills Connection
08.2016 - Current
  • Developed strong interpersonal relationships with participants, earning their trust and respect through consistent empathy and understanding.
  • Supported participants in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for participants with physical and intellectual disabilities through compassionate care and assistance.
  • Kept detailed daily logs with progress notes, behaviour charts and incidents reports where required
  • Communicated regularly with family members and co workers about client progress, addressing any concerns or questions promptly.
  • Facilitated community integration for participants by organizing outings, social events, and other opportunities for engagement

Disability Support Worker

Limitless Support Services
01.2022 - 10.2022
  • Actively support participants in a 1:1 setting to achieve NDIS goals
  • Collaborating with stakeholders to develop strategies for particpants in order to achieve NDIS goals
  • HSR Representative
  • Facilitate social, community, and recreational activities for participants.

Disability and Development Support Officer

Department Of Health And Human Services
03.2018 - 12.2021

Disability Day Service Practitioner

GEN U
09.2017 - 01.2019

Barista

Gravity Cafe
01.2014 - 01.2017

Education

Advanced Diploma - Community Sector Management

One World For Children
Geelong, VIC

CPR -

Real Response
Geelong, VIC
12.2023

First Aid -

Real Response
Geelong, VIC
01.2021

Certificate IV - Disability

Diversitat
Geelong, VIC
01.2018

Skills

  • Good participant relationship management
  • Networking skills
  • Good understanding of the NDIS Quality and Safeguards Commission and well versed in The Disability ACT 2006
  • Strong oral and written communication skills
  • Adaptable problem solver and fast learner
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Calm Under Pressure
  • Compassionate and empathetic towards every individuals circumstances whilst maintaining professional boundaries
  • Strong computer skills
  • Great Leadership and Communication abilities

Email

aowen@otmsupportservices.org, owenashleigh26@gmail.com

Attributes

  • Public liability and professional indemnity insurance
  • Driver’s License and own car with comprehensive insurance
  • Police check and working with children’s check
  • Positive Behaviour Support training- GenU
  • Epilepsy training- DHHS
  • Manual Handling training- GenU
  • PEG feed training- DHHS
  • Emotional stability and a caring personality
  • Extensive experience working alongside individuals with complex needs
  • Always supporting participants dignity of risk whilst ensuring duty of care is followed

References

References available upon request

Timeline

Disability Support Worker

Limitless Support Services
01.2022 - 10.2022

Proprietor

Over The Moon Support Services
05.2021 - Current

Disability and Development Support Officer

Department Of Health And Human Services
03.2018 - 12.2021

Disability Day Service Practitioner

GEN U
09.2017 - 01.2019

Disability Support Worker

Skills Connection
08.2016 - Current

Barista

Gravity Cafe
01.2014 - 01.2017

Advanced Diploma - Community Sector Management

One World For Children

CPR -

Real Response

First Aid -

Real Response

Certificate IV - Disability

Diversitat

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Ashleigh Owen