Summary
Overview
Work History
Education
Skills
Timeline
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Ashleigh Pavlakis

Caboolture,QLD

Summary

Experienced and youngest (at the time of promotion) Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

7
7
years of professional experience

Work History

Supervisor

7 Eleven
07.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Trained new and current staff efficiently and applied training to their needs
  • Have had experience in rostering, banking, data management of stock intake within the store including ordering stock based on what we sell everyday (Monday-Friday)
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Educated staff on organisational mission and goals to help employees achieve success.
  • Serviced customers to their needs, whilst also multi tasking with stocking the store and keeping the store in good condition.

Crew Member

McDonald’s
06.2017 - 03.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Accurately operated cash register to process customer payments.

Education

Completed Year 12 - Education

Caboolture High School
Caboolture, QLD
11.2019

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Staff Development

Timeline

Supervisor

7 Eleven
07.2021 - Current

Crew Member

McDonald’s
06.2017 - 03.2020

Completed Year 12 - Education

Caboolture High School

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Ashleigh Pavlakis