Ashleigh Peterson
Port Kembla,NSW
Summary
I am a motivated and hardworking individual with a passion for food, fashion and people. I love to adapt to my environment and bring in the sunshine through a positive and energetic personality. Adoring my creative abilities and passions, holding a barista certificate and with my experience handling cash and current study goals to complete my certificate 3 in accounting administration I am looking to provide exceptional customer service skills towards a retail/ hospitality position.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Childcare Educator
Sandon Point Childrens Centre
05.2024 - Current
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Communicated with parents and other staff about student progress.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
Pizza Delivery Driver
Dominoes Pizza
03.2023 - 07.2023
- Improved customer satisfaction by consistently delivering over 5 orders at a time efficiently and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Childcare Educator
The Grove Academy - Dapto
01.2022 - 03.2023
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Communicated with parents and other staff about student progress.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Cashier & Online Packer
Coles Supermarket
03.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Education
Cert III Fitness - Health And Fitness
Tafe
Shellharbour, NSWCert III In Accounts Administration - Accounting
Tafe
Shellharbour, NSWBarista Certificate - Barista Skills
Tafe
Wollongong, NSW2023
Year 11 -
Keira High School
Wollongong, NSW2021
Skills
- Patience and Empathy
- Teamwork
- Hygiene practices
- Verbal and written communication
- Cleaning and sanitation
- Documentation abilities
- Payment Processing
- Time Management
- Friendly and likeable
- Safety Monitoring
- Efficient under pressure
- Approachable
- Customer Service
- Strong computer skills
- Accurate record keeping
- Cash handling
- Reliable
Certification
WWCC
POLICE CHECK
BARISTA CERTIFICATE
FIRST AID CERTIFICATE
DRIVERS LICENCE P2
CERT 3 FITNESS
CERT 3 ACCOUNTING ADMINISTRATION
CERT 3 CHILDCARE
Timeline
Childcare Educator
Sandon Point Childrens Centre
05.2024 - Current
Pizza Delivery Driver
Dominoes Pizza
03.2023 - 07.2023
Childcare Educator
The Grove Academy - Dapto
01.2022 - 03.2023
Cashier & Online Packer
Coles Supermarket
03.2020 - 08.2020
Cert III Fitness - Health And Fitness
Tafe
Cert III In Accounts Administration - Accounting
Tafe
Barista Certificate - Barista Skills
Tafe
Year 11 -
Keira High School
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