Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashleigh Ralph

Mount Warrigal

Summary

With over a decade of experience at Woolworths Supermarket, I excelled in roles from checkout operator to Assistant Store Manager, leading a team of 150+ to enhance store operations and customer satisfaction. My expertise in inventory control and team leadership, coupled with a knack for problem-solving and performance improvement, significantly contributed to achieving key performance indicators and fostering a collaborative work environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Woolworths Supermarket
05.2012 - Current

Over the past 12 years I have worked in every department within Woolworths. I have been a Bakery Manager, Fresh Convenience/Service Manager, Grocery Manager and Assistant Store Manager.

  • Assisted Store Manager to lead over 150 employees.
  • Managed and assisted team members workers compensation claims.
  • Conducted safety meetings with the safety team to discuss opportunities within the store.
  • Manage rostering and payroll to aline with store budget.
  • Analyzed sales data for informed decision-making on product placement.
  • Guided team members through challenges with clear communication and support.
  • Executed merchandising strategies for increased product visibility and sales.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and worked alongside team members to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among team members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Assisted in recruiting, hiring and training of team members.
  • Conducted regular audits for accurate stock levels, reducing excess inventory.

Station Cook

Middalya Station
06.2024 - 12.2024


  • Prepared 3 meals for up to 12 people daily. Home cooked meals and baking.
  • Weekly meal plans, food ordering and inventory.
  • Cleaning of the kitchen/dining room and homestead including contractors rooms.
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Maintained homestead gardens, lawns and swimming pool.
  • Assisted in processing cattle.
  • Assisted in small musters.

Education

High School Diploma -

Oak Flats High School
Oak Flats, NSW
01-2015

Skills

  • Problem-solving
  • Customer service and engagement
  • Inventory control
  • Store rostering
  • Store organization
  • Time management
  • Team building and leadership
  • Performance evaluations
  • Verbal and written communication
  • Budgeting and cost control
  • KPI tracking

Certification

  • First Aid Certification
  • Mental Health First Aid Certification

Timeline

Station Cook

Middalya Station
06.2024 - 12.2024

Assistant Store Manager

Woolworths Supermarket
05.2012 - Current
  • First Aid Certification
  • Mental Health First Aid Certification

High School Diploma -

Oak Flats High School
Ashleigh Ralph