Over the past 12 years I have worked in every department within Woolworths. I have been a Bakery Manager, Fresh Convenience/Service Manager, Grocery Manager and Assistant Store Manager.
- Assisted Store Manager to lead over 150 employees.
- Managed and assisted team members workers compensation claims.
- Conducted safety meetings with the safety team to discuss opportunities within the store.
- Manage rostering and payroll to aline with store budget.
- Analyzed sales data for informed decision-making on product placement.
- Guided team members through challenges with clear communication and support.
- Executed merchandising strategies for increased product visibility and sales.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and worked alongside team members to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among team members regularly.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Assisted in recruiting, hiring and training of team members.
- Conducted regular audits for accurate stock levels, reducing excess inventory.