Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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Ashleigh Ridgeway

Ashleigh Ridgeway

South Fremantle,WA

Summary

I am a dedicated and energetic professional with a keen interest in social justice, heritage and Native Title as well as environmental management. My work within the heritage and environmental sector combined with my extensive management and customer service background provides me with a unique skillset that makes the role of Tour Leader in remote Australia a perfect fit for me. I am passionate about building relationships with colleagues, clients and Traditional Owners to create tourism opportunities in Australia and overseas. While working as a heritage consultant previously, I have had diverse training across several fields and worked with several Traditional Owner groups, building strong relationships and driving success. During this time we worked together to create tourism ideas for remote Australia.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Account Manager

Maytronics Australia
01.2022 - Current
  • This role focuses on the growth and relationship building of new and key accounts across the industry
  • With a focus on exceptional experience for both internal and external clients
  • A strong ability to communicate effectively to a wide range of clientele has ensured my success during my time at Maytronics
  • My honesty and delivery on expected outcomes have helped me to gain trust in order to drive strong growth within the sector
  • Over the last year I have also been instrumental in driving cultural change within the Perth and National offices where employee engagement had been traditionally low

Heritage Consultant

Terra Rosa Consulting
01.2020 - 01.2022
  • This role primarily focused on the development and attainment of long-term and stable employment opportunities for Traditional Owner groups
  • The duties involved the provision of holistic support for the indigenous ranger program, including: environmental training and assessment; logistics; and planning and communication activities
  • I was required to manage field trips in very remote areas, while engaging with stakeholders from Traditional Owner groups, TAFE WA, government departments, pastoralists and the mining industry
  • During my time at Terra Rosa I was responsible for leading trips for ranger training; assisting in archaeological and anthropological surveys on country; report writing; stakeholder engagement; community arts programs; and documentary interviews with Traditional Owners
  • My work spanned throughout remote Western Australia, mainly focusing in The Pilbara and Mid-West.

Director

Dome Coffees Victoria, Port Coogee
01.2010 - 01.2021
  • While at Dome Port Coogee, I liaised with contractors, Dome head office and council during the build process as well as recruited and trained over eighty staff ready for the business to open
  • In an extremely busy café environment, with a turnover of over five million dollars annually I was responsible for all day-to-day procedures including management training, recruitment and rostering, staff development, profit and maintenance
  • During this time, I continued to manage and run the cafes at Mount
  • Hawthorn and Victoria Park with a combined team of up to thirty staff
  • In 2016 I sold the Port Coogee café and then in 2019 the Mount Hawthorn but continued to operate and manage Victoria Park up till 2020

Education

Bachelor of Science - Major Environmental Management And Sustainability

Murdoch University
Western Australia
07.2019

Skills

  • Cultural awareness
  • Delivery of training and assessments
  • Understanding of legislation
  • Policy development and review
  • Stock inventory and management
  • Trip logistics and operation
  • Written and verbal communication including interviewing
  • 4WD training and experience
  • Remote pilot license and experience filming
  • On country planning
  • Customer service and relationship building

Certification

Remote Pilot License

Operate 4WD on Unsealed Roads Operate and Maintain a 4WD

Cert IV Hospitality and Tourism


Hobbies

I have a love of travel and sustainability and have spent much of my time camping in remote Australia. I love to keep fit and healthy by running and swimming as well as walking my dog.



Timeline

Account Manager

Maytronics Australia
01.2022 - Current

Heritage Consultant

Terra Rosa Consulting
01.2020 - 01.2022

Director

Dome Coffees Victoria, Port Coogee
01.2010 - 01.2021

Bachelor of Science - Major Environmental Management And Sustainability

Murdoch University

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Ashleigh Ridgeway