Nick Rolle
Truganina,VIC
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Supervisor
Bunnings
Hoppers Crossing, Vic
05.2024 - Current
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding products, prices and availability.
Supervisor
Bunnings
Glenorchy, TAS
10.2023 - 05.2024
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding products, prices and availability.
Grocery Manager
Woolworths
Glenorchy, TAS
04.2023 - 10.2023
- Scheduled shifts for employees based on business needs while adhering to labor laws.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Monitored inventory levels and stock shelves with new merchandise.
- Organized promotional displays to maximize sales opportunities.
- Oversaw daily operations of the store including opening and closing procedures.
- Assisted customers with product selection when needed or requested.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
Duty Manager
Coles
Kingston, TAS
03.2022 - 04.2023
- Delegated tasks appropriately amongst team members according to individual skillsets.
- Responded promptly to any emergency situations that arose during shifts.
- Investigated customer complaints in a timely manner, resolving issues efficiently.
- Ensured adherence to health and safety regulations throughout the premises.
- Created positive work environment for employees and delivered exceptional customer service.
- Handled employee problems in absence of general manager.
- Collaborated with upper management to improve productivity of operations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Responded to customer questions regarding products, prices and availability.
- Investigated inventory discrepancies and took appropriate action when necessary.
- Monitored security cameras to ensure the safety of customers and employees.
Dairy Supervisor
Coles
Newtown, TAS
01.2021 - 03.2022
- Conducted regular inspections of dairy products to detect any defects or inconsistencies in quality.
- Loaded, unloaded, sorted and stocked merchandise in designated areas efficiently.
Team Member
Coles
Glenorchy, TAS
12.2014 - 01.2021
Education
Year 12 Graduation -
Guildford Young College
Glenorchy, TAS11-2017
Skills
- Inventory Control
- Operations Management
- Staff Management
- Staff Development
- Goal-Oriented
- Inventory Oversight
- Employee Motivation
- Processes and procedures
References
- Coles Newtown Store Manager - Raghu Choudhary
- Coles Kingston Store Manager - Tyler Shaw
- Bunnings Hoppers Crossing Coordinator - Dave Malavisi
Details available upon request
Timeline
Supervisor
Bunnings
05.2024 - Current
Supervisor
Bunnings
10.2023 - 05.2024
Grocery Manager
Woolworths
04.2023 - 10.2023
Duty Manager
Coles
03.2022 - 04.2023
Dairy Supervisor
Coles
01.2021 - 03.2022
Team Member
Coles
12.2014 - 01.2021
Year 12 Graduation -
Guildford Young College
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