Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashleigh Rogers

Cooloongup

Summary

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Hardworking and passionate job seeker with strong organizational skills, Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Administration Assistant

02.2020 - 11.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
  • Executed record filing system to improve document organization and management.
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Performed research to collect and record industry data.

Beautician Assistant

04.2017 - 01.2018
  • Supported senior beauticians in performing various treatments, ensuring client comfort and satisfaction.
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Collaborated with team members to plan and execute promotional events, attracting new clients and boosting salon visibility.
  • Reduced wait times for clients by promptly preparing treatment rooms between appointments.
  • Efficiently handled front desk duties such as answering phone calls, booking appointments, and processing payments when required.
  • Assisted in inventory management, monitoring stock levels, and placing orders for necessary supplies.
  • Played a key role in maintaining a welcoming atmosphere within the salon by greeting all clients warmly upon arrival.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Helped prepare clients for hair service.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Waitress Supervisor

Tom Price Mountain View Sporting Club
02.2013 - 10.2015
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
  • Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
  • Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.

Waitress

01.2011 - 12.2013
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Certificate III - Health Services Administration

South Metropolitan TAFE
Perth, WA
01-2027

No Degree - Completed Year 11

Tom Price Senior High School
Tom Price, WA
12-2015

Certificate 2 - Certificate 2 Sports And Recreational

Tom Price Senior High School
Tom Price, WA
10-2015

Skills

  • Office administration
  • Administrative support
  • Data entry
  • Word processing
  • Scheduling appointments
  • Telephone reception
  • Confidential document control
  • File organization
  • Reception desk management
  • Computer skills
  • Customer service
  • Microsoft Excel
  • Time management
  • Critical thinking

Timeline

Administration Assistant

02.2020 - 11.2023

Beautician Assistant

04.2017 - 01.2018

Waitress Supervisor

Tom Price Mountain View Sporting Club
02.2013 - 10.2015

Waitress

01.2011 - 12.2013

Certificate III - Health Services Administration

South Metropolitan TAFE

No Degree - Completed Year 11

Tom Price Senior High School

Certificate 2 - Certificate 2 Sports And Recreational

Tom Price Senior High School

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Ashleigh Rogers