Hardworking Quality Systems Manager with nearly 10 years of experience in the food and pharmaceutical industries, specialising in regulatory compliance, quality assurance, and continuous improvement.
Experience in quality management systems (QMS) aligned with HACCP, GMP, and regulatory standards, e.g., BRC, Approved Arrangement, TGA, and FDA.
Dedicated to continuous improvement within quality systems and personal development within the food industry.
Overview
11
11
years of professional experience
Work History
Quality Systems Manager
Brownes Dairy
Balcatta, WA
02.2025 - Current
Maintained accreditation for HACCP, DAFF, BRC, Spotless, and Private Label.
Liaise and serve as the primary contact for external accrediting bodies for external audits, and process applications.
Coordinate and schedule internal audit programs, including GMP audits.
Develop and enhance the quality system program encompassing HACCP, HOLD, CARS, and document control.
Conduct training to elevate operational understanding of quality systems.
Recommended quality improvements in collaboration with the operational areas of Brownes.
HACCP and Recall Team member. Act as the recall coordinator and HACCP leader when necessary.
Deputise for the QA Manager.
Technical Support Officer- Beverage
Brownes Dairy
Balcatta, WA
07.2023 - 02.2025
Ensure the products manufactured meet the agreed specifications for regulatory and private label requirements.
Coordinate sensory panels to ensure product quality standards are maintained.
Investigate product failure by reviewing processes, conducting root cause analysis, and implementing corrective actions.
Review microbiological and chemical results of all in-process, finished products and environmental samples daily.
Prepare, update, and implement HACCP, quality system procedures and Food Safety Management Systems (FSMS).
Report on FTQ, EQR quality feedback and customer complaints. Assist in investigating factory-related complaints and developing systems and procedures to reduce customer complaints and quality issues.
Conduct Housekeeping and internal and external audits as assigned and within the agreed timeframe. Issue CARs, Recommendations and Observations based on audit findings.
Coordinate and continuously improve the BRC, HACCP, and FSMS quality system procedures and maintain accreditation.
Quality Assurance Aseptic Support
Pfizer PGS Perth
Bentley, WA
06.2021 - 07.2023
Carry out and maintain aseptic processes: Site media fill program, Site Container Closure (CCI) program, Gowning Qualifications, and Environmental Microbiological Monitoring.
Support the manufacturing manager and production team to ensure the maintenance of GMP throughout all current processes and through change.
Maintenance of media fill batch documents and GMP documents associated with the media fill program.
Writing Manufacturing Investigation Reports (MIRs) and implementing Corrective and Preventative Actions (CAPAs).
Auditing and reporting of aseptic practices for good cleanroom behaviour and aseptic techniques.
Training of junior members in all the aseptic processes.
Member of the regulatory auditing team.
Senior Quality Assurance Officer
Newly Weds Foods
Canning Vale, WA
03.2021 - 06.2021
Inspection and testing of raw materials and finished products (Sensory, visual, Nitrite, and sulphite content).
GMP, pre-start checks, and post-production checks of the production staff, production equipment, and warehouse.
Ensure all processes and products meet the Quality standards of HACCP, Halal, and BRC accreditation.
Management of customer complaints and supplier issues. Management of retention samples aids these processes.
Preparation and dispatch of samples for microbiological and chemical testing. The analysis of the data results received from external companies.
Allergen testing of finished products (Gluten, egg, sesame, dairy allergens).
Issuing and completing Certificate of Analysis to customers.
Research Microbiologist
Nanosonics Ltd.
Lane Cove, NSW
10.2019 - 05.2020
Microbiological testing of novel cleaning, disinfecting, and sterilizing technologies.
Conduct testing per Standard Operating Procedures (SOPs) and work instructions.
Carry out biological assays, using mass spectrophotometry to analyze the protein content of extracted samples.
Ensure testing and documentation are maintained per Nanosonics’ Quality requirements, ISO13485, and GLP requirements.
Ensure work is conducted appropriately under Quality Management System policies and procedures.
Daily laboratory functions include maintaining the stock of prepared and dehydrated media, preparing samples for microbiological testing, temperature recording of incubators and fridges, etc.
Senior Quality Assurance Technician
Asahi Beverages
Laverton, VIC
07.2019 - 10.2019
Performed microbiological and chemical testing on raw materials and finished products.
Sterile sampling of Fermenters and Vats on site for Microbiological testing.
Analysis and reading of microbiological plates post-incubation. Identification of bacteria and mould.
Daily sensory analysis of in-process and finished product samples of both alcoholic and non-alcoholic beverages (flavour, colour, taste, acidity, alcohol content).
Conduct line audits and process control monitoring to continuously improve housekeeping, safety, work practices, and performance.
Microbiological, chemical, and sensory analysis of R&D products.
Perform, or assist in performing Internal Audits of Quality Management System processes.
Conduct risk assessments of the production lines and prepare accurate and detailed reports to present to management.
Senior Quality Control Laboratory Technician
Dairygold Co-Operative Society Limited
Mitchelstown, Co. Cork
06.2015 - 01.2019
Microbiological analysis of raw materials and finished products using various aseptic testing techniques.
Membrane filtration analysis of production, water and environmental samples.
The use of Petrifilm to analyze cheese products both raw materials and finished products.
Preparation of microbiological media (diluents, testing reagents, and agars) using autoclave and boiling methods.
Environmental monitoring of production sites and laboratory using swabs, settle plates, and touch plates.
Growth promotion testing of the microbiological media using cultures such as S. aureus, B. cereus, and P. aeruginosa.
Analysis and reading of plates post-incubation. Identification of microbes using gram stain procedure and confirmation catalyst tests. Inputting results into a LIMS system and releasing results to the Quality team.
Chemistry analysis of finished product materials. Fat (Rose Gotlieb), protein (NIR and FTIR), moisture, and wet chemistry techniques.
Chemical analysis of raw milk and creams using various methods, for example, Delvo antibiotic and Gerber analysis.
Quality Control Laboratory Technician
Irish Distillers Ltd.
Midleton, Co. Cork
04.2014 - 09.2014
Conducted laboratory testing per the Standard Analytical Manual and SOPs.
Perform microbiological analysis (spread & pour plates, membrane filtration) of QC6 samples (finished bottle whiskey products, RTDs, syrups, and raw materials).
Assist the Product Development Team with taste analysis, providing feedback, and submitting new ideas.
Reading of microbiological plates and analysis of data. Inputting of results into a LIMS system.
Use FOSS Infratech analyzers to carry out rapid analyses of grain samples.
Preparation of grain samples, feed recovery samples, and harvest samples for Endotoxin and mould testing. Chemical analysis of raw materials and alcohol products (Low and high alcohol content).
Education
Diploma of Leadership and Management -
Australian Institute of Management
WA
04.2026
Assess compliance with food safety programs- Internal Auditing Course -
Australia College of Training
02.2025
Principles and Applications of HACCP -
Intertek SAI Global
07.2024
Bachelor of Science (Honours) - Nutrition and Health Science
Cork Institute of Technology
Bishopstown, Co. Cork, Ireland
01.2015
Skills
Food safety compliance
Quality assurance
HACCP principles
Training and development
Document control
GMP auditing
Affiliations
Enjoy weightlifting in the gym and researching new nutrition ideas
Play GAA with the local Western Swans GAA Club
Enjoy travelling the world and camping throughout WA
References
References available upon request.
Timeline
Quality Systems Manager
Brownes Dairy
02.2025 - Current
Technical Support Officer- Beverage
Brownes Dairy
07.2023 - 02.2025
Quality Assurance Aseptic Support
Pfizer PGS Perth
06.2021 - 07.2023
Senior Quality Assurance Officer
Newly Weds Foods
03.2021 - 06.2021
Research Microbiologist
Nanosonics Ltd.
10.2019 - 05.2020
Senior Quality Assurance Technician
Asahi Beverages
07.2019 - 10.2019
Senior Quality Control Laboratory Technician
Dairygold Co-Operative Society Limited
06.2015 - 01.2019
Quality Control Laboratory Technician
Irish Distillers Ltd.
04.2014 - 09.2014
Diploma of Leadership and Management -
Australian Institute of Management
Assess compliance with food safety programs- Internal Auditing Course -
Australia College of Training
Principles and Applications of HACCP -
Intertek SAI Global
Bachelor of Science (Honours) - Nutrition and Health Science