Ashleigh Smith

- Decision making within the team, ensuring company standards and procedures are being abide to.

- Reporting

- Dealing with HR level enquiries

- Guidance and Training on team

- Oversee/assist across admin departments daily duties (Site Travel, Shutdown Mobilisation, Site Admin).

- Leadership confidentiality.

• Arrange mobilisation requirements including travel, accommodation, site inductions and onboarding for the site team, in accordance with travel procedures.

Manage the village accommodation and cleaning rosters.

• - Actively promote and support a safe work environment by ensuring adherence to site policies and procedures.
• - Answered phone calls and deal with all enquiries efficiently and effectively.
• - Reporting
• - Assist with shutdown planning.
• - Organisation of charter flight bookings.
• - Auditing of INX profiles & cross-checking compliance, rectifying discrepancies.
• - Adhering to deadlines with daily tasks.

- Report to the General Manager and provide general administrative tasks.

- Provide site administration support to operation and maintenance.

- Post mobilisation process of booking flights, accommodation, payroll and timesheets.

- Mobilise contractors to site and ensure that all relevant documentation is received and registered for processing.

- Perform general office duties and assist with reception duties.

- Arrange mobilisation requirements including travel, accommodation, site inductions and onboarding for the site team, in accordance with travel procedures.

- Create Purchase Orders and ensured that these were issued to the relevant supplier/contractor.

- Responsible for the allocation of PPE.

- Arrange meetings and bookings of meeting rooms.

- Ensure frequent and effective communication to team members.

- Support and foster a positive work environment.

- Actively promote and support a safe work environment by ensuring adherence to site policies and procedures.

- Provided administration support for all village requirements.

- Performed general office duties and assisted internal staff and clients.

- Answered phone calls and deal with all enquiries efficiently and effectively.

- Arranged mobilisation requirements including travel, accommodation, site inductions and onboarding for the site team, in accordance with travel procedures.

- Responsible for the allocation of PPE.

- Assisted accommodation allocations and cleaning runs.

- Ensured frequent and effective communication of all pertinent information to team members.

- Supported and fostered a positive work environment.

- Actively promoted and supported a safe work environment by ensuring adherence to site policies and procedures.

- Worked in a productive, pro-active team environment with management, customer service, ramp staff and cabin crew to deliver an efficient turnaround at the airport.

- Provided all customers with exceptional service quality and ensured timely completion of check-in duties for each flight.

- Advised passengers of boarding, flight time changes and delays through effective and professional public address announcements.

- Ensured accurate preparation of flight manifests and boarding passes.

- Met arriving aircraft and coordinated the safe and timely boarding and disembarkation of passengers from gate to aircraft.

- Handled misplaced and damaged baggage

- Marshalled passengers on airside tarmac areas and walkways maintaining situational awareness to ensure safety of passengers and staff.

- Assisted in the care of special service request passengers following correct manual handling procedures.

- Assisted in the management of passengers during disrupted or delayed services.

- Adhered at all times to operational procedures to ensure safety of staff, customers and aircraft.

- Ability to adapt to changing priorities and situations.

- Able to work well in a fast paced team environment.

- Physically fit and able to perform regular lifting duties.

- Ensured that hygienic food and beverage handling procedures were followed.

- Ensured adherence to Responsible Service of Alcohol legislation.

- Changed linen and made beds appropriately.

- Swept and mopped floors and vacuumed carpets.

- Restocked any necessary room items.

- Ensured that proper infection-control policies are being followed.

- Ensured that any cleaning equipment failures, security problems or maintenance requirements were reported immediately.

- Performed manual handling and some heavy lifting.

- Ensured compliance with company and client procedures and policies.

- Ensured safe use of various cleaning chemicals and disinfectants.

- Used cleaning equipment and chemicals in strict accordance with Chemical Handing and OH&S requirements.

- Assisted the on-site broader team as required.

- Safety conscious, hard working and reliable.

- Undertook other duties as directed within the scope of my skills and capabilities.

- Managed customer enquiries from internet leads, phone calls and walk-ins.

- Maintained showroom display and presentation.

- Initiated and maintained relationships with customers.

- Promoted the full range of new vehicle stock.

- Took customers through a thorough needs analysis, made suitable product recommendations and conducted test drives.

- Negotiated deals for customers.

- Demonstrated thorough product knowledge.

- Demonstrated exceptional customer service.

- Accurately logged activities.

- Worked effectively in a team environment.