Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashleigh Tiberi

Calala

Summary

Offering a solid foundation in customer service and satisfaction, eager to learn and develop new skills and experiences in the work environment.

I also bring the ability to quickly grasp and evolve with new techniques and expectations.

I work extremely well with individuals and uphold compassion and understanding to each individual and their personal circumstances.

I enjoy not only working with a team, but working independently and do so with great professionalism.

Overview

4
4
years of professional experience

Work History

Senior Hairdresser

Plush Hair Designs
01.2022 - Current
  • Mentored junior stylists, improving their technical skills and customer service abilities.
  • Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
  • Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
  • Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
  • To practice cultural/ socioeconomic awareness to clients.
  • To work competently in a firmly time managed environment.
  • To be able to work efficiently not only as a team but also independently.
  • Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
  • Assisted management with inventory control by tracking product usage accurately and placing timely orders for restocking supplies as needed.
  • Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to each client''s needs.

Senior Hairdresser

Glamour Kingdom
09.2020 - 01.2022

As a Senior Hairdresser my leading roles were, to uphold industry standard in self presentation and professionalism, reach specific monetary targets and client targets per week, mentor Junior stylists and salon assistants, consult thoroughly with clients from all different cultures and walks of life, develop strong relationships with clients and to evaluate and adjust client treatments based on their unique hair type, texture and condition.

Education

Certificate III - Hairdressing

TAFE NSW
Tamworth, NSW
11.2017

Certificate III - Business Administration

TAFE NSW
Tamworth, NSW
11.2014

Skills

  • Advanced communication and consultation skills
  • Willingness to advance education/ training
  • Execute great listening skills
  • Effective problem solving
  • Upholding Sanitation and sterilization
  • Relationship building and management
  • Compassionate and understanding
  • Problem-solving abilities
  • Multitasking
  • Great Customer Service
  • Conflict Resolution
  • Demonstrate professionalism
  • Team building skills
  • Firm time management abilities
  • Inventory Management
  • Continued Client Retention

Timeline

Senior Hairdresser

Plush Hair Designs
01.2022 - Current

Senior Hairdresser

Glamour Kingdom
09.2020 - 01.2022

Certificate III - Hairdressing

TAFE NSW

Certificate III - Business Administration

TAFE NSW
Ashleigh Tiberi