Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ashleigh Williams

Ashleigh Williams

Central Coast

Summary

My objective is to further my career progression in a challenging and rewarding environment. With 15+ years of experience in all aspects of Property Management, Holiday Management and sales, I believe I can make a significant contribution to my employer. Constantly reaching and exceeding my projected financial targets, I have been solely responsible for the growth of the portfolios I have managed. I am confident I will reach any goals set out having spent most of my career managing portfolios of 150- 200 properties. Awarded Property Manager of the year across the entire Belle Property Network in 2 years in a row. In my most recent role as Licensee in Charge of Key 2 Realty which is the sister company to Pacific Link Community Housing, I was able to further my skillset in managing a larger team with over 1300 properties across the Central Coast.

Skillset:

I possess versatile skills in project management, problem-solving, and collaboration. I bring fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Licensee in Charge

Luxico
09.2024 - Current
  • Ensuring all real estate compliance requirements are met across New South Wales, Victoria, and Queensland.
  • Generating new business
  • Ensuring Smooth onboarding of new business
  • Preparing agency agreements in line with the relevant legislation in all three states.
  • Preparing leasing agreements, termination notices managing bond lodgements.
  • Overseeing compliance matters related to the code of conduct.
  • Ensuring all holiday rental properties meet compliance standards, including smoke alarms, evacuation diagrams, and pool registrations.
  • Managing a portfolio of Luxury holiday homes.
  • Overseeing the Trust account.
  • Preparing weekly and monthly reporting
  • Staff management, training, mentoring
  • Implementing policies, procedures and KPI targets
  • Corresponding with Key stake holders and board members
  • Disputes resolution
  • Arrears management, E.O.M and Mid month, Trust accounting
  • Invoicing, daily banking and all aspects of managing the trust account
  • Marketing, social media, advertising and maintaining website
  • Online channel management

Chief of Operations

E-commerce – Tattoo Numbing Cream Co
08.2022 - Current
  • Staff management, On boarding, training, mentoring team
  • Managing meetings with team of 6 in the Philippines
  • Managing/ Ordering stock and maintaining levels for sales world wide
  • Generating new business – B2B and B2C
  • Implementing policies, procedures and KPI targets
  • Managing distribution centers Melbourne, London, Los Angeles, Bali
  • Disputes resolution, customer complaints and escalation
  • Invoicing, Payroll, banking and all aspects of managing
  • Marketing, social media- facebook, instagram, tik tok
  • Shopify – ensuring stock is sent out daily
  • Advertising & maintaining website

Licensee in Charge

Key 2 Realty
07.2021 - 08.2022
  • Preparing Weekly and Monthly reporting to board member at parent Company Pacific Link Community Housing
  • Generating new business
  • Converting retirement Village of 60+ properties into affordable housing
  • Staff management, training, mentoring
  • Implementing policies, procedures and KPI targets
  • Managing Social and affordable housing
  • Arrears management, E.O.M and Mid month,Trust accounting
  • Invoicing, daily banking
  • Marketing, social media, Online channel management
  • Coordinate renovations after long term leases 10 years+

Holiday Rentals /Property Management

McGrath Central Coast
01.2020 - 07.2021
  • Managing all aspects of residential and holiday management
  • Generating new business
  • Staff management, training, mentoring
  • Implementing policies, procedures and KPI targets
  • Corresponding with Landlords Tenants, Guests, Tradesman
  • Repair and maintenance requests
  • Arrears management, E.O.M and Mid-month, Trust accounting
  • Invoicing, daily banking, Managing the trust account
  • Online channel management, Marketing, social media
  • Housekeeping and Site Maintenance Management.
  • Advertising & maintaining website, Updating rentals
  • Managing Air bnb, Stayz, Home Away, Trivago
  • Checking in/out holiday guests.
  • Checking properties after vacating, releasing bonds
  • Ordering amenities, linen and stock, supplies for properties
  • Routine, Ingoing and outgoing inspections
  • Processing Tenancy Applications, Reference checks
  • Lease Preparation, signing lease documents, Lease renewals

Head of Department

Belle Property Killcare & Terrigal
01.2018 - 01.2020
  • Managing all aspects of residential and holiday management
  • Generating new business, residential and holiday management
  • Staff management, training, mentoring
  • Implementing new software, policies, procedures and KPI targets
  • Corresponding with Landlords Tenants, Guests, Tradesman
  • Repair and maintenance requests, renovations and styling
  • Arrears management, E.O.M and Mid month,Trust accounting
  • Online channel management, maintaining websites, Air bnb, Stayz
  • Housekeeping and Site Maintenance Management.
  • Checking in/out holiday guests.
  • Checking properties after vacating, releasing bonds
  • Ordering amenities, linen and stock, supplies for properties
  • Routine, Ingoing and outgoing inspections
  • Processing Tenancy Applications, Reference checks
  • Lease Preparation, signing lease documents, Lease renewals

Head of Property Management Department

Belle Property Pyrmont & Sydney City
06.2015 - 01.2018
  • Managing a portfolio of 220 properties
  • New Business – grew portfolio from 80 – 160 in first 12 months, Following year I grew the portfolio to 220
  • Staff recruitment, training and mentoring of leasing consultants, property managers and admin staff
  • Implementing policies, procedures and KPI targets
  • Rent reviews and rent increases
  • Corresponding with Landlords Tenants, Tradesman
  • Repair and maintenance requests
  • Arrears management, Termination notices, Attending tribunal
  • E.O.M and Mid month, Invoicing, daily banking, managing trust account
  • Advertising & maintaining website, Updating rental lists
  • Routine, Ingoing and outgoing inspections
  • Processing Tenancy Applications, Reference checks
  • Lease Preparation, signing lease documents, Lease renewals
  • Rental enquires, Showing tenants properties

Senior Property Manager

LJ Hooker Cronulla
07.2012 - 01.2014
  • Managing a portfolio of 150 properties
  • Office Accounts, EOM, Mid-Month
  • Commercial property management
  • Corresponding with Landlords Tenants, Tradesman
  • Repair and maintenance requests
  • Advertising & maintaining website, Updating rental lists
  • Routine, Ingoing and outgoing inspections
  • Processing Tenancy Applications, Reference checks
  • Handling rental enquires, open house inspections
  • Maintaining Arrears, Terminations & Tribunal hearings
  • Staff recruitment & staff training

Property Manager

Raine & Horne
06.2011 - 06.2012
  • Managing a portfolio of 200 properties
  • Leasing, lease preparation
  • Handling customer enquires and emails
  • Correspondence to Landlords Tenants, Tradesman etc.
  • Repair and maintenance requests
  • Advertising & maintaining website, Updating rental lists
  • Banking, Petty cash, Trust receipting
  • E.O.M & Mid Month, invoices, disbursements, Direct Debits
  • Routine, Ingoing and outgoing inspections
  • Processing Tenancy Applications, Reference checks
  • Handling rental enquires, showing tenants properties
  • Maintaining Arrears, Terminations & Tribunal hearings
  • Staff recruitment & staff training

PA to Otolaryngology Specialist

Institute of Neurologia Hospital
08.2009 - 08.2011
  • Reception Duties
  • Meeting and Greeting
  • Answering Phone
  • Diary Management
  • Scheduling appointments
  • Booking accommodation, flights, domestic and international
  • Organising medical meetings
  • Invoicing patients, receipting
  • Liaising with Insurance companies
  • Keep medical records

Property Management & Sales Admin

Raine & Horne Real Estate
01.2004 - 01.2008
  • All aspect of Property Management
  • Handling customer enquires and emails
  • Correspondence to Landlords Tenants, Tradesman
  • Managing Direct Debit details
  • Maintaining Arrears, Preparation for Tribunal
  • Routine, Ingoing and outgoing inspections
  • Sales support, Administration from listing to settlement.
  • Correspondence with Vendors, Purchases and Solicitors
  • Handling rental enquires, Conducting open homes properties
  • Balance Sales Trust, Sales Trust Receipting, maintain ledger

Education

Diploma - Property Real Estate

TAFE
Gosford, NSW
12.2005

Diploma - Business Frontline Management

MEGT
Central Coast, NSW
12.2007

Certificate of Registration - Real Estate

TAFE
Gosford, NSW
07.2004

Skills

  • Microsoft office 365
  • Property Me
  • Property Tree
  • Agent Box
  • Sherlock
  • RP Data- Core Logic
  • Yes Book It
  • New Book
  • Rental United
  • Air BNB
  • Stayz
  • Home Away
  • Trivago
  • Inspection Manager
  • Inspect Real Estate
  • File Smart
  • Gorgias
  • Shopify
  • Slack

Timeline

Licensee in Charge

Luxico
09.2024 - Current

Chief of Operations

E-commerce – Tattoo Numbing Cream Co
08.2022 - Current

Licensee in Charge

Key 2 Realty
07.2021 - 08.2022

Holiday Rentals /Property Management

McGrath Central Coast
01.2020 - 07.2021

Head of Department

Belle Property Killcare & Terrigal
01.2018 - 01.2020

Head of Property Management Department

Belle Property Pyrmont & Sydney City
06.2015 - 01.2018

Senior Property Manager

LJ Hooker Cronulla
07.2012 - 01.2014

Property Manager

Raine & Horne
06.2011 - 06.2012

PA to Otolaryngology Specialist

Institute of Neurologia Hospital
08.2009 - 08.2011

Property Management & Sales Admin

Raine & Horne Real Estate
01.2004 - 01.2008

Diploma - Property Real Estate

TAFE

Diploma - Business Frontline Management

MEGT

Certificate of Registration - Real Estate

TAFE
Ashleigh Williams