ASHLESHA PILLAI
Sydney,NSW
Summary
Dedicated to providing quality care for ultimate customer satisfaction.
Proven ability to establish and maintain excellent communication and relationship with clients.
Excellent time management skills combined with a superior knowledge of the customer service industry
Bilingual, hardworking and ready to join my next team.
Overview
1
1
year of professional experience
Work History
Dental Assistant
Hornsby Dental
03.2023 - 05.2023
- Worked as a chairside dental assistant and was under training as a dental receptionist for 3 months
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Medical Receptionist
Eldridge Road Medical Centre Bankstown
05.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
Education
Bachelor of Medical Sciences - ANATOMY,MEDICAL INFORMATICS AND GENOMICS
Macquarie University
NORTH RYDE07.2025
Higher Secondary Education -
Treamis World School
01.2021
Secondary Education -
Our Own English High School UAE
01.2020
Skills
- MS EXCEL
- MS WORD
- MS OFFICE
- MATLAB
- PYTHON
- Insurance Verification
- Medical Billing
- Telephone Etiquette
- Appointment Setting
Hobbies and Interests
- Learning programming languages
- Managing and curating social media profiles
- Film making and editing
- Customer interface
Additional Information
Availability- Tuesdays, Wednesdays, Saturdays and Sunday
Languages
Hindi
Native or Bilingual
Timeline
Medical Receptionist
Eldridge Road Medical Centre Bankstown
05.2023 - Current
Dental Assistant
Hornsby Dental
03.2023 - 05.2023
Bachelor of Medical Sciences - ANATOMY,MEDICAL INFORMATICS AND GENOMICS
Macquarie University
Higher Secondary Education -
Treamis World School
Secondary Education -
Our Own English High School UAE
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