Summary
Overview
Work History
Education
Skills
Additional Information - Photography And Art
Timeline
Generic

ASHLEY CARTWRIGHT

Ultimo,Australia

Summary

I am a hardworking and enthusiastic worker with a customer-focused mindset. I am confident in my problem solving skills to identify productivity bottlenecks and suggesting process improvements. Managing a full-time job with my Politics, Philosophy and Economics degree, I am highly motivated to consistently improve productivity in my every day life. With a passion for research, I believe that market literacy to be an integral part of strong business policy.

Overview

6
6
years of professional experience

Work History

Contact Center Representative

AMP Bank
01.2025 - Current
  • Working closely with the engineer team to develop and train the contact centre AI chat bot assistant
  • Maintaining up-to-date knowledge of BCOP requirements.
  • Actively participating as fist line of defence prevention against financial crime and fraud.
  • Collaborating with internal teams, including onboarding and cards and payments, to optimize productivity and assist in collective problem-solving efforts.
  • Working closely with my mentor Diana Mousina, Deputy Chief Economist at AMP, to leverage my knowledge and reputation within the financial services sector
  • Assisted in training new hires, sharing best practices and contributing to their professional development.
  • Facilitated conflict resolution between customers and other departments when necessary, ensuring satisfactory outcomes for all parties involved.

Photographer

Freelance
08.2023 - Current
  • Developed strong relationships with clients through clear communication and professionalism.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.

Assistant Photographer

PHOTOWORKS
02.2023 - 11.2024
  • Supported lead photographer in managing deadlines and project timelines, maintaining consistent workflow.
  • Improved overall efficiency by proactively identifying opportunities to optimize workflows within the photography studio.

Sales Assistant

General Pants
03.2021 - 08.2023
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Trained new staff on sales techniques and store policies, enhancing overall team performance.

Sales Associate

Brandy Melville
04.2019 - 01.2021
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor's of Politics, Philosophy And Economics - Politics And International Relations

University of New South Wales
Sydney, NSW
06.2025

HSC -

Australian International School
12.2021

Skills

  • International Political Economy
  • International Relations
  • Fin-tech
  • Analytical Thinking
  • Strict policy compliance
  • Microsoft suite
  • Workload management
  • Problem-Solving
  • Team Collaboration
  • Self Motivation

Additional Information - Photography And Art

I actively participate in local fundraiser community art and music events, often exhibiting my own work in a variety of or to support my local community. Fundraisers include for Palestine, Indigenous Australian and supporting LGBTQ+ individuals in need. I also enjoy creating art in my own time as a way to unwind from the demanding work that is political analysis to maintain a sustainable work-life balance.

Timeline

Contact Center Representative

AMP Bank
01.2025 - Current

Photographer

Freelance
08.2023 - Current

Assistant Photographer

PHOTOWORKS
02.2023 - 11.2024

Sales Assistant

General Pants
03.2021 - 08.2023

Sales Associate

Brandy Melville
04.2019 - 01.2021

HSC -

Australian International School

Bachelor's of Politics, Philosophy And Economics - Politics And International Relations

University of New South Wales

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ASHLEY CARTWRIGHT