Ashley Annakin
Beechboro,WA
Summary
My name is Ashley, Im 33 years old, Looking to re-enter the work force part time. I have 3 full time school aged children and would love to return to my passion which is Administration. I am motivated with several years of experience offering office support in industry. Adaptable professional in office and administrative support, known for high productivity and efficient completion of tasks. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands.
Overview
8
8
years of professional experience
Work History
Administrative Officer
Variety Foods
Bayswater, WA
05.2008 - 06.2016
- Processed invoices and payments using software programs such as MYOB or Microsoft Office.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided HR administrative assistance to management team.
- Greeted visitors warmly upon arrival at office reception area.
- Maintained front desk to provide positive first impression.
- Managed calendars to ensure efficient use of time; scheduled appointments as needed.
- Ensured compliance with all organizational policies and procedures relating to administrative operations.
- Participated in accounts receivable collections activities.
- Notified customers about price increases.
- Processed customer account payments via EFT, credit card facility.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Answered phones and routed voicemails to respective employees.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Performed data entry tasks including entering financial transactions into the company's accounting system.
- Assisted organizational efforts by filing, entering data and answering phones.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Answered phone inquiries, directed calls and took messages.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
Education
Year 12 Inconclusive -
Lockridge Senior High School ( Kiara College)
Perth, WA04-2008
Skills
- Account reconciliation
- Personnel management
- Human resources support
- Scheduling and calendar management
- Document control
- Relationship building
- Database administration
- Credit and collections
Timeline
Administrative Officer
Variety Foods
05.2008 - 06.2016
Year 12 Inconclusive -
Lockridge Senior High School ( Kiara College)
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