ASHLEY ASHNEEL
Sydney,Australia
Summary
Highly motivated performance driven individual, proficient in driving growth across B2C & B2B spaces by utilising my skills across multiple industries in logistics, energy, financial services and retail. A team player with excellent interpersonal skills who works well with clients at all levels domestic and international.
Embarking on the next chapter, I am excited for new opportunities & challenges where I can continue to make a positive impact
- 12+ years of sales & customer service experience
- 8+ years of account management experience
Overview
18
18
years of professional experience
Work History
Sales Consultant
Chubb Fire & Security
04.2025 - Current
- Excellent communication skills oral and written on developing relationships with customers and referral stakeholders ensuring they are protected with VitalCALL products and services.
- Strong understanding of the PERS industry and healthcare sector
- Achieving monthly KPI targets for majority of the tenure
- Ongoing positive feedback from customers and management on building relationships, work ethic and performance.
Career Break
Carer
07.2023 - 04.2024
- Provided care for family member
Sales Co-ordinator
CMA CGM Group
01.2023 - 07.2023
- Handled 50+ customer interactions per day providing quotes, closing sales, vessel allocation, vessel duration, freight options and handling complaints
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
Industry Analyst
ESB/SO Energy
07.2020 - 12.2022
- Overseen investigation, maintenance of energy consumption from customer contact to dispute resolution and documentation
- Analyzed data and reported energy consumption and quality, saving $200,000 in costs
- Worked with senior managers through data gathering and reporting to help create a framework to improve efficiency in the midst of covid pandemic
Account Manager
CMA CGM Group
07.2019 - 07.2020
- Increased shipping cargo by 40% from working closely with clients and identifying gaps in the market
- Learnt about all company logistical products and services to be able to answer customer queries efficiently, increase upsells
- Liaise with stakeholders and logistics firms to gather information and understand the core issues of complaints abiding to regulatory framework and dispute resolution process.
Business Development Manager
Westpac Bank
04.2016 - 12.2018
- Grew sales revenue by 20% YoY with existing and new clients through prospecting different areas of the business.
- Coached and managed performance of sales team that resulted in 25% improvement in customer conversion rate in first 6months
- Lead operational excellence of 50+ locations and territories of bank branches through effective planning of regional strategic plans resulting in 20% increase in referrals to sales team
- Sound understanding of complaint handling and dispute resolution processes to help remediate complaints raised
Financial Adviser
Westpac Bank
11.2014 - 04.2016
- Provided general and personal financial advice to clients on a range of different areas whilst operating within strict regulatory compliance frameworks.
- Built and managed portfolio of accounts to ensure ongoing relationship with clients, referral partners and other key stakeholders
- Exceeded sales targets by 20% and received customer satisfaction score of 4.9/5
Salesperson/Account Manager
Harvey Norman
07.2007 - 11.2014
- Created & established relationships with a network of businesses & clients, as a result of strong communication skills and excellent service quality
- Increased sales revenue with 10% higher profit margins leading to overall
revenue of $250,000 by identifying gaps in the market - Regularly met and exceeded sales targets by 20% for 5 consecutive years
Education
Bachelors of Business - Applied Finance, Financial Institutions Management, Marketing & Financial Planning
University of Western Sydney
01.2013
Advanced Diploma - Financial Planning
Kaplan
01.2012
Skills
- Proficient in fostering and sustaining customer relationships
- Strong organisational, communication and time management abilities
- Capable of researching, analysing and evaluating products and solutions
- Demonstrated expertise in negotiation and problem resolution
- Skilled in networking and relationship building
- Effective under pressure with a proven track record in meeting deadlines
References
Available upon request
Personal Information
Citizenship: Australian Citizen
Timeline
Sales Consultant
Chubb Fire & Security
04.2025 - Current
Career Break
Carer
07.2023 - 04.2024
Sales Co-ordinator
CMA CGM Group
01.2023 - 07.2023
Industry Analyst
ESB/SO Energy
07.2020 - 12.2022
Account Manager
CMA CGM Group
07.2019 - 07.2020
Business Development Manager
Westpac Bank
04.2016 - 12.2018
Financial Adviser
Westpac Bank
11.2014 - 04.2016
Salesperson/Account Manager
Harvey Norman
07.2007 - 11.2014
Bachelors of Business - Applied Finance, Financial Institutions Management, Marketing & Financial Planning
University of Western Sydney
Advanced Diploma - Financial Planning
Kaplan
Similar Profiles
Naziba Akhter MarzanNaziba Akhter Marzan
Key Accounts Administrator (UoA and Woolworths) at Chubb Fire & SecurityKey Accounts Administrator (UoA and Woolworths) at Chubb Fire & Security
THOMAS THOMPSONTHOMAS THOMPSON
Fire Technician at Chubb Fire & SecurityFire Technician at Chubb Fire & Security
Dominic GregoireDominic Gregoire
Operations Manager at Chubb Fire & SecurityOperations Manager at Chubb Fire & Security
Zahed RahmanZahed Rahman
Customer Service Representative at Chubb Fire & SecurityCustomer Service Representative at Chubb Fire & Security
Luke BilobrkLuke Bilobrk
Client Advisor at PradaClient Advisor at Prada