Ashley Cole

- Customer focus on organising machinery for hire

- Managing phone , email & walk in enquiries

- Engaging with other branches to optimise asset usage

- Logistics management of all asset hires

- Ensuring all enquiries are dealt with in timely manner

- Implementation and following of safety procedures

- Daily management of staff , customers and operations

- Great customer relations and reviews

• Completed Cert III in Blacksmith / Farrier in 2013 to provide professional accurate knowledge to all clients
• Address individual horse for any injuries or congenital deformities
• Comfortable using various hand tools to make the job succesful
• Provide a service that benefits the horse whether that be a trim or a handmade pair of shoes.
• Engage with the client on their individual needs for the horse
• Assisting Veterinarians with their procedures regarding hoof care

• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
• Produced weekly status reports detailing logistic operations and problems.
• Developed and deployed strategies to save time and expenses associated with goods movements.
• Maintained damaged goods records, backorder logs and applicable regulatory reporting.
• Carried out day-day-day duties accurately and efficiently.
• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.