Summary
Overview
Work History
Education
Skills
Volunteer Experience
Accomplishments
Timeline
Generic

Ashley D’Arma

Melbourne,Australia

Summary

Dynamic Disability Support Worker with over five years of experience in adeptly applying behavioral support strategies and crisis intervention to enhance client wellbeing. Skilled in fostering inclusion and building trust, I empower individuals with complex needs to achieve greater independence and improved quality of life.

Overview

5
5
years of professional experience

Work History

Disability Support Worker

Independent Disability Support Work
02.2021 - Current
  • Provide one-on-one support for NDIS clients with complex needs, including intellectual disabilities and mental health conditions, by tailoring care plans and daily routines → builds independence and enhances quality of life.
  • Apply Positive Behaviour Support strategies (structured routines, reinforcement techniques) to manage challenging behaviours → reduces escalation incidents and promotes stability.
  • Maintain accurate case notes, incident logs, and handovers → ensures continuity of care and effective collaboration with allied health professionals.
  • Facilitate client participation in community programs and social activities → strengthens confidence, reduces isolation, and supports reintegration.

Disability Support Worker

Inlife Independent Living
10.2022 - Current
  • Deliver high-duty care, including hoist transfers, bowel care, and medication administration → safeguards client wellbeing and adherence to clinical standards.
  • Use trauma-informed de-escalation techniques such as active listening and non-violent communication to support clients in distress → diffuses conflict and fosters safer, calmer environments.
  • Navigate complex family dynamics with professionalism and consistent boundaries → builds trust and provides stability for clients in vulnerable situations.
  • Document behavioural observations and shift outcomes in detail → supports data-driven care planning and more effective behaviour support strategies.

Support Carer

Care With Quality
05.2020 - 02.2023
  • Provide compassionate care to clients with dementia and high-support needs → preserves dignity and improves comfort in daily living.
  • Assist with ADLs such as meal preparation, grooming, and mobility → enables clients to maintain independence for as long as possible.
  • Facilitate community outings and leisure activities → reduces social isolation and increases client engagement.
  • Collaborate with nurses and case managers to adapt care plans → ensures holistic support and improved psychosocial outcomes.

Volunteer

Riding for the Disabled Association (RDA)
07.2024 - Current
  • Support participants with disabilities in therapeutic horse-riding programs → promotes confidence, coordination, and independence.
  • Facilitate inclusive activities tailored to individual needs → enhances wellbeing and social connection.
  • Work alongside instructors and volunteers to deliver safe, structured sessions → ensure a supportive environment that fosters community inclusion.

Education

Bachelor of Psychological Science - Psychology

La Trobe University
Melbourne, VIC
03-2024

Diploma in Psychological Science - Psychology

La Trobe University
Melbourne, VIC
10-2023

Cert III in Individual Support -

Warner Institute
Melbourne, VIC
02-2022

Skills

  • Interpersonal and communication skills
  • Written and verbal communication
  • Negotiation and conflict resolution
  • Mediation and relationship building
  • Behavioral support strategies
  • Experience with treatment plans
  • Case management
  • Goal planning
  • Crisis intervention
  • Incident response
  • Flexibility and adaptability
  • Resilience and composure
  • Inclusion fostering
  • Integrity and advocacy

Volunteer Experience

Riding for the Disabled Association (RDA), Volunteer, 07/01/24, Present, Support participants with disabilities in therapeutic horse-riding programs → promotes confidence, coordination, and independence., Facilitate inclusive activities tailored to individual needs → enhances wellbeing and social connection., Work alongside instructors and volunteers to deliver safe, structured sessions → ensure a supportive environment that fosters community inclusion.

Accomplishments

  • Career Ready Advantage Award Program
  • InLife Independent Living - Epilepsy and Midazolam Course
  • InLife Independent Living - Epilepsy and Midazolam Course
  • HLTAID009 Provide Cardiopulmonary Resuscitation
  • HLTAID010 Provide Basic Emergency Life Support
  • HLTAID011 Provide First Aidc

Timeline

Volunteer

Riding for the Disabled Association (RDA)
07.2024 - Current

Disability Support Worker

Inlife Independent Living
10.2022 - Current

Disability Support Worker

Independent Disability Support Work
02.2021 - Current

Support Carer

Care With Quality
05.2020 - 02.2023

Bachelor of Psychological Science - Psychology

La Trobe University

Diploma in Psychological Science - Psychology

La Trobe University

Cert III in Individual Support -

Warner Institute
Ashley D’Arma