Ashley Downs
Coombabah,QLD
Summary
Dynamic leader with a proven track record at Domino's Pizza, excelling in customer service and inventory management. Expert in elevating store operations through effective team leadership and training. Achieved significant improvements in staff performance and customer satisfaction, showcasing strong multitasking and organizational skills.
Overview
23
23
years of professional experience
Work History
Store Manager
Domino's Pizza
06.1998 - 06.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Education
Emmanuel College
Carrara, QLD 11.1998
Skills
- Customer service
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Team leadership
- Inventory management
- Cash management
- Inventory control
- POS systems
Timeline
Store Manager
Domino's Pizza
06.1998 - 06.2021
Emmanuel College
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