Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Fairweather

Narre Warren North,VIC

Summary

Hi there I would like to introduce myself, I'm Ashley Fairweather & I'm a Mum to 3 beautiful school aged children.

With my last baby off to school this year I'm keen to re enter the workforce.

I'm available school hours 9:15-3:00pm Mon-Fri & nights & weekends if required.

I have a friendly nature & find it very easy to strike up a conversation & create great rapport with customers.

I'm a Motivated Service Worker with exceptional social skills, communication abilities and a customer service background. I'm dedicated to following responsibilities of the job, using initiative to problem solve the task at hand.

I pursue every opportunity to support team members and proactively address issues.

Thank you for considering my application to be a dynamic member of your team, I look forward to hearing from you.

Kind Regards

Ashley Fairweather

Overview

19
19
years of professional experience

Work History

Receptionist

A1 Blinds
02.2015 - 03.2018
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Owner/Operator Restaurant

AshScotts Restaurant
01.2007 - 02.2013
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.

Dish Hand

Berwick Inn Hotel
03.1999 - 01.2013
  • Improved kitchen efficiency by swiftly and thoroughly cleaning dishes, utensils, and cookware.
  • Supported chefs with timely preparation of ingredients for various meal services.
  • Maintained a clean and sanitized work environment for optimal food safety and staff wellbeing.
  • Contributed to restaurant''s reputation for exceptional cleanliness, ensuring spotless dishware and utensils for customer satisfaction.

Restaurant Supervisor

Paesano & Positano Italian Restaurants
03.2003 - 01.2007
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Enhanced team performance with regular evaluations and constructive feedback
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Reduced employee turnover by fostering a positive work culture and addressing staff concerns promptly.
  • Coordinated event planning, managing logistics for successful private dining experiences.
  • Implemented cost-saving measures through effective budget management and negotiation with suppliers.

Food Service Worker

Pretzel World
11.2004 - 02.2006
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Ordered stock
  • Counted float at the end of day

Food Service Worker

New Zealand Natural Ice Cream
04.2001 - 01.2005
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Created great relationships with regular customers

Education

Diploma of Hospitality Management - Hospitality Administration And Management

Swinburne University of Technology
Melbourne, VIC
07.2004

High School Diploma -

Eumemmerring College
Hallam, VIC
12.2002

No Degree - Secondary Education

Gleneagles Secondary College
Endeavour Hills, VIC
12.2000

No Degree - Primary Education

Mossgiel Park Primary School
Endeavour Hills, VIC
01.1996

Skills

    • Customer Service
    • Safe Food Handling
    • Inventory Control
      • ServSafe
      • Friendly & helpful
      • Fast Learner

Timeline

Receptionist

A1 Blinds
02.2015 - 03.2018

Owner/Operator Restaurant

AshScotts Restaurant
01.2007 - 02.2013

Food Service Worker

Pretzel World
11.2004 - 02.2006

Restaurant Supervisor

Paesano & Positano Italian Restaurants
03.2003 - 01.2007

Food Service Worker

New Zealand Natural Ice Cream
04.2001 - 01.2005

Dish Hand

Berwick Inn Hotel
03.1999 - 01.2013

Diploma of Hospitality Management - Hospitality Administration And Management

Swinburne University of Technology

High School Diploma -

Eumemmerring College

No Degree - Secondary Education

Gleneagles Secondary College

No Degree - Primary Education

Mossgiel Park Primary School

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Ashley Fairweather