Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ashley Heritage

Riverstone,nsw

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

26
26
years of professional experience

Work History

Supervisor

CAI Workforce
10.2019 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Set overall vision and provided team leadership.
  • Delivered high-quality results by efficiently constructing reinforced concrete walls, columns, and beams according to blueprints.
  • Demonstrated adaptability in performing a wide range of tasks from setting forms to pouring and finishing concrete surfaces.
  • Achieved tight deadlines by consistently completing projects on schedule without compromising quality or safety standards.

Civil Foreman

SDC Civil
08.2017 - 10.2019
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Established clear priorities and production quality standards.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Checked equipment to determine if maintenance was required
  • Reworked positions and workflow based on individual abilities and production targets
  • Reviewed project details to specify correct materials and equipment for job sites
  • Communicated daily with vendors to keep project fully operational
  • Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources
  • Attended daily on-site meetings with subcontractors and clients.
  • Oversaw daily operations at site, keeping team production moving at optimal pace

Security Officer

A1 Dial A Guard
02.2012 - 05.2017
  • Head guard at Raintrees tavern, Grafton hotel.
  • Report writing
  • Dealing with high stress situations.
  • Performed safe and effective refusal and removal of entry.
  • Assist bar stuff in there general duties and cleaning.
  • Developed and maintained courteous and effective working relationships
  • Resolved problems, improved operations and provided exceptional service
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Worked flexible hours across night, weekend and holiday shifts
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Maintained energy and enthusiasm in fast-paced environment
  • Actively listened to customers' requests, confirming full understanding before addressing concerns

Supervisor. (Cabinet maker)

07.2010 - 02.2012
  • Supervised day to day jobs in workshop including opening and closing.
  • Supervised 3rd and 4th year apprentices.
  • provided above standard Customer service whilst building relationships.
  • Managed team of employees, overseeing hiring, training and professional growth of employees
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Monitored company inventory to keep stock levels and databases updated
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Created plans and communicated deadlines to complete projects on time
  • Improved operations through consistent hard work and dedication

Self Employed/Contractor

Ashley Heritage
03.2004 - 06.2010
  • Worked on green (not live) and live power yards
  • Concreting tower footing and cable trenches
  • Form setting
  • Concrete form setter.
  • Reviewed plans from architects and consulted with clients to gain deeper understanding of project plans, constraints and objectives
  • Kept site work safe and in line with budget, schedule and applicable building codes
  • Supervised labor, materials and equipment for large commercial projects with budgets in excess of $150000.
  • Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols
  • Hired and oversaw subcontractors to meet project needs
  • Improved operations and boosted profits by streamlining procedures, controlling waste and bringing in new clients
  • Frequently inspected production area to verify proper equipment operation
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues

Concrete/Formwork Carpenter

Brickers Concreting
04.2002 - 03.2004
  • Form setter of high rise buildings and residential homes and pathways.
  • Observed all OSHA and corporate safety regulations and procedures to prevent mishaps and injuries on job sites
  • Read blueprints and drawings to understand dimensions and design of form structure
  • Coordinated movement of materials and equipment to job sites
  • Communicated daily with job site supervisor to discuss milestones and update project schedule
  • Supervised a team of 6 empoyees and offered specific recommendations to improve work quality
  • Inspected job site location to evaluate for code violations and coordinated necessary maintenance or repairs
  • Met with clients to set out project goals, scope and requirements and drafted blueprints for review and final approval
  • Properly poured, set and cured concrete

School Based Apprentice

Cairns Regional Group Training
01.1998 - 11.2001
  • graduated year 12 while completing a trade certificate
  • Worked at Key’s Cabinets Cairns

Education

CERT 3 - Cabinet Making

Cairns Regional Group Training
Cairns, QLD
12.2001

High School Diploma -

Woree State High School
Woree, QLD
12.2000

Skills

  • SKILLS , QUALIFICATIONS AND ASSESTS
  • Ability to work unsupervised
  • ALWAYS working to a very High standard
  • Dealing with high stress situations
  • RSA (QLD)
  • FIRST-AID
  • Cert ll security operations (QLD)
  • Cert lll security operations (QLD)
  • Cert lll Cabinet Making
  • Cert lll Logistics
  • Resolving Complaints
  • B80 bridge builders license
  • working at heights certificate
  • Boom 11 meters and above license
  • Railworkers induction card
  • security fence insulation for corrective facility's
  • cleared police check
  • current NSW drivers licence

Additional Information

I am currently seeking a career change as i have spent my entire working life building an completing hard labour and construction jobs which i thoroughly enjoyed however i feel as i reach a older age i am looking to reduce stress on my body such as heavy lifting ,digging and heavy machine operation. I have chosen to peruse a career which has always interested me and i feel my skill sets are greatly suited too im looking forward to applying myself hole heartily to this new career and achieving my goal of becoming correctional officer.

Timeline

Supervisor

CAI Workforce
10.2019 - Current

Civil Foreman

SDC Civil
08.2017 - 10.2019

Security Officer

A1 Dial A Guard
02.2012 - 05.2017

Supervisor. (Cabinet maker)

07.2010 - 02.2012

Self Employed/Contractor

Ashley Heritage
03.2004 - 06.2010

Concrete/Formwork Carpenter

Brickers Concreting
04.2002 - 03.2004

School Based Apprentice

Cairns Regional Group Training
01.1998 - 11.2001

CERT 3 - Cabinet Making

Cairns Regional Group Training

High School Diploma -

Woree State High School

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Ashley Heritage