Ashley Holt

EB Games

10.2017 - Current

Guided team in achieving sales targets through effective product knowledge and customer engagement strategies.
Mentored junior associates, enhancing their sales techniques and customer service skills.
Developed training materials to streamline onboarding processes for new sales staff.
Analyzed customer feedback to identify trends, informing inventory management decisions.
Implemented promotional campaigns, increasing foot traffic and boosting overall sales performance.
Coordinated with management to optimize store layout for improved customer experience and product visibility.
Utilized point-of-sale systems to process transactions accurately and efficiently, ensuring smooth operations.
Resolved complex customer inquiries, fostering loyalty and repeat business through exceptional service delivery.
Met or exceeded sales objectives on consistent basis to drive company growth.
Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
Exceeded quarterly sales targets consistently through persuasive product presentations and demonstrations.
Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers.
Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.

Summary