Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Ashley Horn

Raymond Terrace ,NSW

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Hungry Jacks
Raymond Terrace, NSW
11.2020 - Current
  • Developed strategies for improving operational efficiency and customer service levels.
  • Responded promptly to customer inquiries or complaints in a professional manner.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Scheduled staff shifts, considering peak times and individual availability.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Served as a role model for other employees by demonstrating professional behavior at all times.

Education

ROSA -

Irrawang High School
Raymond Terrace, NSW
07-2022

Skills

  • Time Management
  • First Aid Certified
  • Customer Service
  • Friendly, Positive Attitude
  • Problem-Solving
  • Training & Development
  • Communication
  • Multitasking
  • Calm Under Pressure
  • Organizational Skills
  • Conflict Management
  • Focused on customer satisfaction

Affiliations

Outside of the work environment, I have an intense passion for music, and regularly sing and play guitar on open mic nights in my home town. I also enjoy reading, going to the gym, and going for walks with my dog.

Certification

  • First Aid Certified (Certified 12th June, 2024)
  • Fire Safety Course (Attended and Signed off 15th May, 2024)

References

References available upon request.

Timeline

Shift Supervisor

Hungry Jacks
11.2020 - Current

ROSA -

Irrawang High School

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Ashley Horn