Ashley Hoyle
Redland Bay
Summary
Dynamic law enforcement professional with extensive experience at Queensland Police Service, excelling in criminal investigations and community engagement. Proven ability to de-escalate conflicts and enhance public safety through proactive policing. Recognized for integrity and strong communication skills, contributing to successful prosecutions and fostering trust within diverse communities.
Overview
34
34
years of professional experience
Work History
Police Officer
Queensland Police Service
12.2013 - 02.2021
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Conducted preliminary investigations at scenes of major crimes.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Apprehended offenders and conducted interviews and interrogations.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded to emergency calls to provide assistance to citizens in need.
- Conducted searches of individuals, vehicles and premises.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Operations Manager
Foodbank Queensland Limited
01.2002 - 11.2013
- Lead and manage a team of four paid staff and supervision of up to 25 volunteers.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Implemented quality control systems to boost overall product consistency and reliability.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Fitter and Turner/Leading Hand
Convequip
02.1987 - 03.2001
- Fabrication, installation and maintenance of product.
- Interpretation and quality control of all fabrication plans before preparing worksheets and detailed drawings used to delegate tasks to staff.
- Interview all potential new employees and conduct relevant induction sessions.
- Arranging the purchase of materials while keeping within designated budget guidelines.
- Inspect and ensure all incoming and outgoing products complied with all relevant Quality Assurance guidelines.
- Supervision of up to 30 staff on various projects, ensuring effective time management and general productivity as well as compliance with all relevant Workplace Health and Safety procedures.
Education
No Degree - Diploma of Public Safety (Policing)
Queensland Police Academy
Oxley, QLD06-2015
No Degree - Diploma of Management
Orion Training And Performance
Brisbane, QLD05-2013
No Degree - Certificate IV in Warehousing Operations
Major Training Group
Brisbane, QLD08-2012
No Degree - Certificate IV in Occupational Health And Safety
Orion Training And Performance
Brisbane, QLD09-2010
No Degree - Certificate of Fitting, Turning And Machining
Mount Gravatt College of TAFE
Mount Gravatt, QLD03-1992
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Patience and empathy
- Community engagement
- Criminal investigations
- Emergency vehicle operation
- Physical fitness
- Self-defense techniques
- Criminal law
- Community oriented policing
- Law enforcement
- Emergency response
- Tactical driving
- Traffic laws
- Court preparation
- Fingerprinting
- Weapons safety
- Radar speed measurement
- Search and seizure warrants
- Drug enforcement
- Critical thinking
Timeline
Police Officer
Queensland Police Service
12.2013 - 02.2021
Operations Manager
Foodbank Queensland Limited
01.2002 - 11.2013
Fitter and Turner/Leading Hand
Convequip
02.1987 - 03.2001
No Degree - Diploma of Public Safety (Policing)
Queensland Police Academy
No Degree - Diploma of Management
Orion Training And Performance
No Degree - Certificate IV in Warehousing Operations
Major Training Group
No Degree - Certificate IV in Occupational Health And Safety
Orion Training And Performance
No Degree - Certificate of Fitting, Turning And Machining
Mount Gravatt College of TAFE
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