ASHLEY HUGHES
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
20
20
years of professional experience
Work History
Casual Yard Hand Labourer
Thomastown Market
06.2007 - Current
- Yard Person at Thomastown Market
- Helped show casuals to stalls before opening
- Made sure customers have paid for entry and receive or have stamp for re-entry
- Helped count the days takings at the end of the day
- Cleaned the yard at the end of the day
- Assisted with locking up before leaving
- Handled customer service for all stall-based enquiries
- Engaged with other staff
- Held casual positions with various employment agents from 2006-2007
Customer Service Officer
Serco Mill Park
02.2020 - 07.2020
- Answering a high volume of inbound calls
- Maintaining Customer data privacy
- Processing application forms
- Setting up and resetting accounts for customers
- Utilizing all programs needed to achieve tasks
General Labourer Warehousing
AusCraft Dandenong
01.2005 - 12.2005
- General Labourer at AusCraft Dandenong
- Drilling sliders on to draws
- Delivery Assistant - Loading and Unloading of Truck
- Follow OHS procedure
- Taking instructions from staff
Education
Skills
- Customer Service
- Active listening
- Time Management
- Problem Solving
- Interpersonal Skills
- Team Work
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Worksite safety
- General laborer
References
Available upon Request
Timeline
Customer Service Officer
Serco Mill Park
02.2020 - 07.2020
Casual Yard Hand Labourer
Thomastown Market
06.2007 - Current
General Labourer Warehousing
AusCraft Dandenong
01.2005 - 12.2005
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