Ashley Hyland

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Created tailored products by integrating customer preferences into design decisions including color selection, specimen choice, and arrangement.
• Managed schedules to guarantee on-time product creation and order fulfillment.
• Shared knowledge about selected entomology species for care and display.
• Studied advanced techniques for preserving specimens.
• Collaborated with small businesses for wholesale orders and customized products tailored to suit their brand

• Mopped and vacuumed floors to remove residue and restore finished appearance.
• Used time management and efficient cleaning methods to meet deadlines.
• Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
• Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
• Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
• Handled equipment, chemicals, and materials properly and with caution.
• Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
• Maintained a punctual attendance record while also being flexible with scheduling as needed for after-hours or weekend assignments.
• Ensured positive client experiences by delivering timely, high-quality cleaning services tailored to their needs.
• Networked with clients and establishments to maintain contracts including real estate end-of-lease cleaning services.

• Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
• Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
• Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
• Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
• Promoted a safe and secure work environment by adhering to established safety protocols and reporting any potential hazards or incidents to management.
• Assisted with stocking shelves and properly rotating food items, minimizing waste and maintaining fresh inventory.
• Adhered to strict health code guidelines, maintaining proper food storage procedures and cleanliness standards.
• Operated and sanitized kitchen and food preparation equipment.

Established trust-based connections with participants while demonstrating positive behavior.

• Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
• Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
• Assisted learners in exploring art as an expressive outlet.
• Provided academic support through tutoring sessions, contributing to improved grades and study habits among mentees.
• Cultivated and sustained relationships with participants and families to support goal achievement.
• Collaborated with educational institutions to support participation in Learning Ground programs.

• Greeted customers entering store and responded promptly to customer needs
• Worked flexible schedule and extra shifts to meet company needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained strict adherence to WHS guidelines for food safety.
• Coordinated organization of storage areas.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Ensured compliance with heavy lifting standards.
• Maintained compliance with standard procedures for equipment sanitation and utilization.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

• Increased customer satisfaction by providing efficient and friendly service at the deli counter.
• Promoted a positive work environment through effective communication and collaboration with colleagues.
• Reduced food waste by monitoring product freshness and rotating stock effectively.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Demonstrated adaptability and flexibility in accommodating unexpected changes in scheduling or workload.
• Monitored inventory levels to order new supplies and maintain consistent stock.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.