Ashley Ive
Melbourne
Summary
Hard working and reliable team member with proven experience in customer service, cash handling, and front-desk operations.
Skilled at building strong relationships, managing high volume transactions, and resolving customer concerns with efficiency and professionalism.
Known for adaptability, strong work ethic, and delivering consistent, high-quality results under pressure.
Diligent professional with extensive experience directing traffic flow and responding to traffic incidents.
Skilled in operating traffic control equipment, issuing warnings to motorists and providing instruction to pedestrians.
Proficient in the use of two-way radio and other communication devices.
Creative and detail-oriented beauty professional with expertise in nail care, nail art, and customer service.
Experienced in maintaining high sanitation standards, providing personalized treatments, and ensuring a welcoming client experience. Recognized for precision, creativity, and delivering consistent, high quality results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nail Technician
Barbie Acrylics
09.2022 - 01.2025
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Managed schedule to manage appointments of new and existing clients.
- Delivered detailed nail art and design, elevating salon's reputation for creativity.
- Increased brand awareness by developing and executing targeted advertisement.
- Conducted due diligence on potential investments, analyzing market trends and company fundamentals.
- Confirmed appointments, communicated with clients, and updated client records.
Receptionist/Admin
Housewise services pty ltd
06.2024 - 01.2025
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally in accordance with organizational protocols.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Assisted with administrative tasks such as filing documents, copying materials.
- Provided superior customer service by responding to inquiries in an efficient and friendly manner.
- Displayed pleasant and professional voice and demeanor, positively representing organization.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
Service Crew Member
Coles
04.2023 - 01.2025
- Worked in multiple departments (service, online, fresh produce, deli, bakery, overhead.)
- Maintained cleanliness of work area, including counters, tables, floors, walls, utensils and machinery throughout shift.
- Developed strong working relationships with fellow team members and supervisors through effective communication and collaboration.
- Maintained a clean and organized work environment that was free of safety hazards.
- Proficiently managed multiple tasks simultaneously while adhering to company standards for quality assurance.
- Demonstrated excellent customer service and communication skills while managing a high-volume of orders in a fast-paced work environment.
Traffic Controller
Regal Traffic
02.2020 - 08.2022
- Responded quickly and calmly to emergency situations in a professional manner.
- Utilized two-way radio communications to provide instructions to motorists.
- Monitored roadway conditions to ensure safety for drivers and pedestrians.
- Directed incoming and outgoing traffic according to posted signage.
- Advised drivers on alternate routes when necessary due to road closures or high volumes of traffic.
- Resolved conflicts between motorists or pedestrians through effective communication skills.
- Reported or removed road hazards to reduce accidents or injuries.
- Directed heavy vehicle movement such as buses, trucks, and cranes, ensuring their safe passage through intersections.
Education
Certification - RSA
CFT international
06.2024
Certification - Food Safety
department of health
07.2022
Certification - Traffic control and management
Cove training
12.2020
White Card
Cove Training
Dandenong, VIC12-2020
Certification - Year 12
Croydon Community School
12.2019
Skills
- Cash handling proficiency
- Customer service
- Verbal and written communication
- Relationship building
- Team collaboration
- Food safety knowledge
- Stress tolerance
- Reliability and punctuality
- Strong work ethic
- Time management
- Problem-solving skills
Certification
- SITHFAB021
- SITXFSA101
- 108849436927737
Timeline
Receptionist/Admin
Housewise services pty ltd
06.2024 - 01.2025
Service Crew Member
Coles
04.2023 - 01.2025
Nail Technician
Barbie Acrylics
09.2022 - 01.2025
Traffic Controller
Regal Traffic
02.2020 - 08.2022
Certification - Food Safety
department of health
Certification - Traffic control and management
Cove training
Certification - Year 12
Croydon Community School
Certification - RSA
CFT international
White Card
Cove Training
Similar Profiles
Stepan UrsuStepan Ursu
Exterior Plasterer at Metro Plastering & AcrylicsExterior Plasterer at Metro Plastering & Acrylics
Gourav KumarGourav Kumar
Finance Manager at Indian Acrylics LimitedFinance Manager at Indian Acrylics Limited
Geremy WoodsGeremy Woods
Graphic Designer at Timeless AcrylicsGraphic Designer at Timeless Acrylics
Dana MynardDana Mynard
Event Manager at Spirited EventsEvent Manager at Spirited Events
Lee-Anne ManganiLee-Anne Mangani
Debt Collector at RecoveriescorpDebt Collector at Recoveriescorp