Ashley Li
Sydney,NSW
Summary
Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations. With strong pressure resistance and adaptability, have been constantly learning and seeking opportunities for upward breakthroughs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Railway Transportation Trade Sales-Europe
Chengdu Levante Company
06.2021 - 02.2022
- Greeted customers warmly and pleasantly answered inquiries.
- Worked with team to achieve sales goals for products.
- Provided exceptional customer service to drive satisfaction.
- Maintained knowledge of current promotions and product features.
- Handled accounts, logistics and other customer-related issues for $ 10,000,000 in yearly trade
Adminstration and Human Resources Assistant
Talkweb Information Technology Co.,ltd
06.2020 - 04.2021
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
Sales Assistant/Kitchen Assistant
Pappa's Stew Chilli Cuisine Newtown
11.2019 - 02.2020
- Encompassed taking customer orders, scheduling carries for pickup if needed
- Communicated orders to vendors and kitchen staff, serving food and processing payments
- Established rapport with customers using active listening and interpersonal skills.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
Master of Science - Public Health- Chronic Disease Control
The University of Sydney
Sydney, NSW12.2024
Bachelor of Science - Nutrition Sciences Major & Marketing Minor
The University of Sydney
Sydney06.2023
Skills
- Client Requirements & Organization Skills
- Computer Skills: Word, Excel, PowerPoint, Outlook and video editing
- Strong Communication and Interpersonal Skills
- Language: fluent in English, advanced Chinese
Certification
- practera program- industry impact, [SANAME] - [July 2022]
Timeline
Railway Transportation Trade Sales-Europe
Chengdu Levante Company
06.2021 - 02.2022
Adminstration and Human Resources Assistant
Talkweb Information Technology Co.,ltd
06.2020 - 04.2021
Sales Assistant/Kitchen Assistant
Pappa's Stew Chilli Cuisine Newtown
11.2019 - 02.2020
Master of Science - Public Health- Chronic Disease Control
The University of Sydney
Bachelor of Science - Nutrition Sciences Major & Marketing Minor
The University of Sydney
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