Ashley Lynas

As a Solutions Engineer at Procore, I served as a technical subject matter expert and trusted advisor throughout the sales cycle, working closely with Account Executives to articulate the value of Procore’s construction management solutions

My role involves providing pre-sales technical support, from initial contact through to product demonstrations, ensuring prospects and partners clearly understood the platform's capabilities

I have crafted value-based presentations that addressed customer business challenges and accelerated the adoption of Procore’s solutions

In this position to date I have contributed to closing new business deals to the value of $2.5M ARR

Provided pre-sales technical support, delivering product demonstrations and addressing technical challenges

• Created customised presentations to showcase Procore’s value and address client-specific business problems
• Collaborated with Sales, Product, and Marketing teams to enhance product success and drive client satisfaction
• Trained new Account Executives on Procore’s platform, equipping them with the knowledge to succeed
• Acted as a customer advocate, promoting best practices for construction project management solutions
• Skills and Competencies: Expertise in construction management and project solutions, strong presentation, communication, and problem-solving skills

As the Pre-Construction Manager, I led and managed the team members across the Pre-Construction departments, including Permits, Drafting, and Estimating I was responsible for overseeing the entire flow of jobs through all phases of Pre-Construction, ensuring timely and efficient execution This role required strong leadership, coordination, and communication skills to manage cross-functional teams and drive process improvements served as the Subject Matter Expert (SME) for Pre-Construction, leading a software and process uplift across the organisation. This initiative, a 12-week sprint in collaboration with KPMG, was part of a 2-year process that resulted in a 20% increase in the number of jobs going to site within the first quarter Additionally, I managed the budget forecasting for quarterly and annual jobs, utilising the Kaizen forecasting methodology to ensure financial accuracy and consistency

• Key Responsibilities: Led and managed team members across the Pre-Construction teams, including Permits, Drafting, and Estimating, ensuring the accurate and efficient flow of jobs through all areas
• Managed and monitored the workflow of all Pre-Construction jobs, ensuring they moved consistently through the system across all departments.
• Provided regular status reports to the Head of Pre-Construction, highlighting approvals, progress, and potential roadblocks impacting delivery timelines.
• Led the development approval process by coordinating with the selection team, drafting and estimating staff, external consultants, and regulatory authorities to ensure timely and accurate execution.
• Ensured all permits, certifications, and departmental processes (drafting, estimating, accounts, procurement, etc.) were complete before transitioning jobs to construction.
• Collaborated with teams across various regions to maintain consistent messaging and project delivery across the organisation.
• Identified opportunities for process improvement, leveraging technology to enhance efficiency, accuracy, and team performance.
• Utilised the workflow system to eliminate manual processes, ensure accurate data recording, and maintain clear communication with clients throughout the Pre-Construction phase.
• Delegated tasks and planned workloads to ensure smooth operations, including tool and equipment management for each home built.
• Managed quarterly and annual budget forecasting, using Kaizen forecasting methodology to ensure financial targets were met and risks were managed.

As a Key Customer Advisor for the Loch Lomond Group, I was responsible for managing high-end, customised whisky orders, with a particular focus on single cask selections for clients across Europe, Asia and Australia

This role involved close collaboration with clients and internal teams to ensure smooth, tailored service, from order initiation to delivery, while maintaining strong B2B relationships notably with Coles Australia

• Key Responsibilities: Coordinated single cask orders, managing the process from selection to bottling, including custom labelling to meet client specifications
• Arranged logistics for shipping by both sea and air to Asia and Australia, ensuring timely and cost-efficient delivery
• Managed and nurtured B2B relationships with key clients, acting as their primary point of contact for inquiries, orders, and post-sale support

As the Project Delivery Team Leader, I provided guidance and assistance to the team when they encountered complex issues. I played a key role in solving complex site concerns and proposed alternative solutions to clients to ensure projects stayed on budget and on schedule. This involved manually sketching proposals, coordinating with the drafting team, and obtaining pricing from the estimating team while checking compliance with council regulations and relevant engineers. I regularly updated multiple reports for the team, including shared Excel worksheets and the project Programs, and provided weekly and monthly reports to our senior management.

This involved manually sketching proposals, coordinating with the drafting team, and obtaining pricing from the estimating team while checking compliance with council regulations and relevant engineers.

• Creating and implementing training documents for the Project Delivery team to enhance customer satisfaction and team knowledge. I developed multiple training guides for regional offices, which were rolled out effectively across the business.
• Liaising with clients' lenders and brokers to ensure all documentation for building permits was provided on time, and any variation documents were completed to facilitate timely loan releases and approvals.
• Coordinating with demolition companies and ensuring clients arranged for demolition approval and service disconnection. I managed the demolition process and obtained clearance certificates for both building materials and asbestos.
• Conducting reviews of all new jobs in the system to identify potential roadblocks. This process allowed senior management to highlight repetitive patterns and streamline the pre-construction phase. It also helped the Project Manager and me allocate jobs to the

• As part of the Project Delivery team, my role as a Project Coordinator was to provide customer service and project coordination to clients who had deposited and accepted their consolidated tender with McDonald Jones Homes
• This role required strong organisational and communication skills to manage a large client base of 90-100 clients, each at different stages of pre-construction
• I liaised directly with several internal departments, including estimating and drafting, and communicated with external authorities such as councils, water authorities, structural and development engineers, and assessing officers to develop solutions for clients

As a Project Coordinator at Metricon Homes, I managed a pre-construction portfolio of 55 clients. The homes in my portfolio ranged from knock-down rebuild projects in Sydney’s Northern Beaches suburbs to acreage sites in far-west Sydney. A major part of my role involved working closely with internal departments, including drafting, estimating, and design teams, to move homes effectively through pre-construction.

My responsibilities included analysing and actioning multiple land reports, such as bushfire reports, flood reports, arborist reports, hydraulic and structural engineering plans, flora and fauna reports, and 88B restrictions. Administrative duties involved answering client phone calls and emails, filing all communication into a central logging system, and managing land documents, including deposited plans, 88B, and 10.7 certificates. I also ordered contour surveys, soil reports, and structural engineers as needed.

Additionally, I liaised with clients’ lenders and brokers to ensure all documentation for building permits was provided on time and variation documents were completed for the release and approval of loans. I coordinated with demolition companies to arrange approvals and the disconnection of services, ensuring demolition took place just before construction and obtaining clearance certificates for building materials and asbestos.

Other responsibilities:

• Requesting and obtaining pricing for client requests and other requirements, including design sketches and adherence to council requirements.
• Ordering and requesting building permits.
• Liaising with demolition companies and ensuring clients arranged for the approval and disconnection of services, and the demolition took place before construction, obtaining clearance certificates as needed.

As a Colour and Sales Consultant at Abruzzo Ceramics, I worked with both private and commercial clients, providing tile selection services. Abruzzo Ceramics supplies and fixes tiles, and my role involved selecting tiles with project home clients, designers, architects, and private clients.

My responsibilities included:

• Contacting clients for tile selections and liaising with them throughout the process.
• Invoicing and liaising with tilers, ordering tiles, and organising deliveries.
• Ordering samples and managing sample collections with clients.
• Communicating with suppliers regarding stock availability and updating the warehouse and clients on ETAs.
• Maintaining the showroom and assisting supplier representatives with designing product displays.
• Measuring and quoting for both commercial and residential clients.
• Liaising with project managers and operations managers for each job.

During my time at AMF Bowling, I worked in various roles within the business, starting as a party host while in high school and working my way up to a leadership position. This role taught me excellent customer service skills and how to work under pressure. My duties included:

• Cash handling.
• Working in a large team environment.
• Performing Second in Charge duties.
• Coordinating booking sheets, corporate bookings, and birthday parties.
• Coordinating junior and disability leagues.