Ashley Mazevska

I am currently employed as an Administration Officer for NSW Health within Outpatient Services. I have had the opportunity to have received training and gained experience in the following areas:

• Pre-Admission Clinic: Working closely with the multi-disciplinary team and supporting the care requirements of patients awaiting an elective procedure.
• Outpatient Department: Co-ordination of patient appointments and enquiries within the Antenatal, Gynecology, Eye, Orthopedics, Surgical Review, Renal, Gastroenterology, Hepatology and Allied Health sections of the public hospital
• Monitored email accounts regularly and responded appropriately within established timeframes.
• Greeted visitors warmly upon arrival at office reception area.
• Prepared and distributed agendas, minutes, presentations for clinicians
• Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.

While working as a Receptionist, I acquired many skills such as; maintaining and facilitating excellent customer service at all times while interacting with both internal and external customers. I was also responsible for filing paperwork and catching up on correspondence for all clients ensuring their follow-up appointments were made. In addition to this, I would also process payments and send invoices to clients while ensuring that every payment was up to date.