Summary
Overview
Work History
Education
Skills
Certification
REFEREES
Timeline
Generic

Ashley McGee

NORTH BEACH,Western Australia

Summary

I have obtained a Certificate III in Business and I am also proficient in Microsoft Word and Office, with the view to gain full time office administration employment.

I have developed excellent time management, communication, and teamwork skills in my current role in the hospitality industry. I have experience training new staff on customer service procedures, resolving complaints professionally and consistently maintaining a positive and helpful attitude. My ability to follow direction and prioritise tasks has enabled me to handle various responsibilities, from taking accurate customer orders and answering queries to ensuring the cleanliness and upkeep of facilities. I bring enthusiasm and a willingness to learn to every role I undertake.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hospitality Worker

96 On The Beach
NORTH BEACH, Western Australia
10.2023 - Current
  • Assist in training new hospitality workers on proper procedures for providing quality customer service.
  • Resolve customer complaints professionally while maintaining a friendly attitude.
  • Keep facilities in good condition through regular upkeep, cleaning and preventive maintenance.
  • Answer questions regarding menu items, special offers and other restaurant information.
  • Take orders accurately and communicate them to the kitchen staff promptly.
  • Check on customers regularly to ensure satisfaction with meals and services.
  • Maintain knowledge of daily specials and promotions offered by the restaurant.
  • Attend staff meetings to discuss upcoming events or promotions at the restaurant.
  • Respond to customer queries via telephone.

Education

High School Diploma -

Newman College
Churchlands WA
10-2024

Certificate III in Business -

North Metropolitan TAFE
Northbridge, WA
09-2023

Skills

  • Time Management
  • Ability to follow direction
  • Communication Skills
  • Reliable
  • Teamwork and Collaboration
  • Task Prioritization
  • Microsoft Word
  • Microsoft Office
  • Enthusiastic
  • Willing to learn
  • Basic typing and computer skills
  • General office duties (ie photocopying, filing, data entry and scanning)

Certification

  • C Class Manual Driver's License
  • Community Surf Rescue Certificate

REFEREES

Connor Wales (Work Referee)

Cafe Manager

96 On The Beach

0493 697 685

-

Michel Hoskins (Personal Reference)

Managing Director 

AE Hoskins Building Services 

0411 758 345

Timeline

Hospitality Worker

96 On The Beach
10.2023 - Current

High School Diploma -

Newman College

Certificate III in Business -

North Metropolitan TAFE

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Ashley McGee