Ashley Mower
Coffs Harbour
Summary
Results-driven Practice Manager with extensive experience in business administration, team leadership and operational management. Skilled in streamlining processes, financial management and enhancing workplace efficiency. Passionate about optimising business performance through strong leadership and strategic planning.
Overview
7
7
years of professional experience
Work History
Practice Manager
Coffs Harbour Medical and Gastroenterology Clinic
05.2022 - Current
- Oversee daily operations, ensuring efficiency in patient services and administrative processes.
- Manage financial transactions, budgeting, and reconciliation.
- Lead and mentor staff, optimising team performance and professional development.
- Implement business strategies to enhance clinic growth and patient satisfaction.
- Maintain compliance with industry regulations and best practices.
Senior Dental Assistant & Receptionist
Fresh Dental Care
04.2021 - 04.2022
- Scheduled patient appointments and maintained accurate records.
- Assisted dentists chairside and ensured seamless clinical workflows.
- Managed supplier relations, stock control, and sterilisation protocols.
- Provided financial reconciliation and front desk support.
Senior Receptionist
La Fleur D'Alyse Cosmetic Laser and Medispa
07.2020 - 03.2021
- Scheduled patient appointments and managed accounts.
- Handled financial transactions and reconciliations.
- Provided administrative support to practitioners and streamlined office operations.
Senior Dental Assistant & Receptionist
Coffs Coast Dental + Facial
02.2018 - 03.2020
- Scheduled patient appointments and maintained accurate records.
- Assisted dentists chairside and ensured seamless clinical workflows.
- Managed supplier relations, stock control, and sterilisation protocols.
- Provided financial reconciliation and front desk support.
Education
Diploma - Business
TAFE NSW
01-2025
Certificate III - Dental Assisting
TAFE NSW
01-2018
Certificate IV - Business
TAFE NSW
01-2017
Skills
- Business Operations - Streamlining processes to improve efficiency
- Team Leadership - Managing and mentoring staff for optimal performance
- Financial Management - Budgeting, reconciliation and financial oversight
- Client and Stakeholder Relations - Building strong professional work relationships
Timeline
Practice Manager
Coffs Harbour Medical and Gastroenterology Clinic
05.2022 - Current
Senior Dental Assistant & Receptionist
Fresh Dental Care
04.2021 - 04.2022
Senior Receptionist
La Fleur D'Alyse Cosmetic Laser and Medispa
07.2020 - 03.2021
Senior Dental Assistant & Receptionist
Coffs Coast Dental + Facial
02.2018 - 03.2020
Diploma - Business
TAFE NSW
Certificate III - Dental Assisting
TAFE NSW
Certificate IV - Business
TAFE NSW
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