Ashley Nguyen
Canley Vale,NSW
Summary
Adept at navigating high-pressure environments, I excelled in delivering outstanding customer service and maintaining operational efficiency at Pho Phung. My expertise in strong multitasking and verbal communication significantly enhanced team collaboration and guest satisfaction, showcasing my ability to meet and exceed service standards. I am seeking to transition from a dynamic hospitality role to an administrative position where I can contribute to team success and enhance organizational efficiency.
Overview
2
2
years of professional experience
Work History
Waitress
Pho Phung
12.2023 - Current
- G.Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service. E.g. Taking phone orders while processing orders at the cashier.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bring It On Festival Volunteer
City Council
04.2022 - 04.2022
- On the10th of April, Maintained inventory control of supplies/materials needed for daily operations; replenishing items as necessary to ensure continued functionality.
- Assisted artists/vendors during the setup process; loading/unloading equipment while adhering to strict safety protocols.
- Aided in planning efforts by participating in pre-event meetings, contributing valuable insights based on prior experience.
- Maximized attendee satisfaction by efficiently resolving concerns and directing them to appropriate resources.
Education
High School Diploma -
Prairiewood High School
Prairiewood NSW11.2023
Skills
Customer Service
Strong multitasking
Team Collaboration
Verbal Communication
Scheduling and Planning
Time Management
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Waitress
Pho Phung
12.2023 - Current
Bring It On Festival Volunteer
City Council
04.2022 - 04.2022
High School Diploma -
Prairiewood High School
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