Self-motivated Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
22
22
years of professional experience
Work History
Managing Director ShedsnHomes Townsville and Cairn
Townsville Sheds Pty Ltd
Townsville And Cairns, QLD
04.2022 - Current
Developed and implemented sales strategies to increase market share.
Analyzed data to identify trends in customer behavior and develop plans accordingly.
Collaborated with marketing team to create promotional materials for target customers.
Managed daily operations of sales department, including supervision of staff members.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Tracked monthly sales to generate reports for business development planning.
Analyzed business and sales targets using critical problem-solving skills.
Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Analyzed financial statements to identify potential risks and opportunities for improvement.
Managed month-end closing process including journal entries and account analysis.
Managing Director
AS Constructed Pty Ltd
Townsville And Cairns, QLD
05.2019 - Current
Directed strategic planning to develop and implement corporate goals, objectives, policies, and procedures.
Developed action plans to ensure that all organizational objectives are met in a timely manner.
Oversaw day-to-day operations of the company while coordinating with staff members.
Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
Established performance standards and monitored progress towards achieving them.
Ensured compliance with applicable laws, regulations, policies, and procedures related to business operations.
Analyzed industry trends to identify opportunities for expanding market share.
Evaluated staffing needs based on organizational goals and objectives; recruited personnel accordingly.
Participated in development activities such as product launches or promotional events.
Used expertise to cultivate relationships with existing clients, develop new client relationships and win business.
Contributed to professional development of client staff through effective training and mentorship.
Developed and implemented financial forecasting models to assess future business performance.
Prepared detailed reports on financial performance including balance sheets, income statements, cash flow statements, and budgeting activities.
Manager
MGM Plumbing Building and Property Maintenance
Townsville, QLD
01.2015 - 10.2018
Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Established processes to ensure efficient workflow throughout the organization.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Developed relationships with key accounts to increase sales volume.
2IC Manager
Vast Constructions
Townsville, QLD
08.2012 - 09.2015
Developed systems to increase efficiency of operations.
Ensured compliance with company policies and procedures.
Developed strategies for improving customer service standards.
Reviewed work processes and identified areas for improvement.
Installed and repaired water supply lines, waste disposal systems, and related appliances.
Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
Tested pipe systems for leaks using air and water pressure gauges.
Inspected drainage and other plumbing systems to identify necessary repairs.
Cut openings in walls or floors to accommodate pipes and fittings.
Repaired broken or blocked sewer lines with the use of video cameras.
Installed pumps and backflow prevention devices according to local codes.
Calculated costs associated with labor and materials needed for each project.
Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
Prepared project bids and gathered parts, labor and equipment needed for projects.
Managing Director
Go Green Technologies(Solahart Dealership)
Townsville, QLD
07.2006 - 11.2012
Directed strategic planning to develop and implement corporate goals, objectives, policies, and procedures.
Developed action plans to ensure that all organizational objectives are met in a timely manner.
Oversaw day-to-day operations of the company while coordinating with staff members.
Ensured compliance with applicable laws, regulations, policies, and procedures related to business operations.
Organized marketing campaigns to promote new products and services offered by the company.
Analyzed industry trends to identify opportunities for expanding market share.
Developed budgeting models used in forecasting future revenues and expenditures.
Evaluated staffing needs based on organizational goals and objectives; recruited personnel accordingly.
Cultivated deep understanding of market, customer and competitor landscapes to identify growth opportunities.
Fostered strong internal and external networks to achieve business objectives.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Prepared staff work schedules and assigned team members to specific duties.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Forecasted customer demand to set prices or credit terms for goods or services.
Sales Representative
Rheem Australia
Nth And Central Qld, QLD
02.2002 - 06.2006
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Generated new sales leads through cold calling and networking activities.
Organized client visits, presentations, product demonstrations and trade shows.
Provided technical support for customers using the company's products or services.
Researched competitors' products, prices, and sales techniques.
Created detailed reports on daily, weekly, and monthly sales activity.
Negotiated pricing contracts with customers to maximize profits.
Attended industry events such as conferences, seminars.
Adhered to established policies and procedures when handling customer accounts.
Reviewed monthly performance against targets set by management team.
Utilized CRM software tools to track progress of each sale cycle stage.
Developed key customer relationships to increase sales.
Created successful strategies to develop and expand customer sales.