Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Ashley Radford-Berner

Shepparton,VIC

Summary

Highly organized and dependable candidate with experience in customer service, hospitality, and assistance roles across restaurants, salons, and pubs. Skilled at managing multiple priorities with a positive attitude, I take pride in providing excellent service and creating memorable experiences for customers. I’m enthusiastic about new challenges and always willing to take on additional responsibilities to help teams achieve their goals. With strong problem-solving skills, attention to detail, and excellent verbal and written communication, I thrive in both team-oriented and independent roles. Certified in barista training, first aid, and WorkSafe construction, and currently studying early childhood education. I maintain focus and a positive attitude even in high-pressure environments and am eager to bring my energy and dedication to any position.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sous Chef

The Top Pub
09.2023 - 12.2023
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
  • Developed strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting community businesses.

Waitress

The Blue Brick
08.2022 - 05.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Nail Technician Assistant

Infinity Waxing And Nails
09.2021 - 01.2022
  • Displayed exceptional time management skills by consistently completing tasks in a timely manner while providing high-quality results.
  • Maintained high levels of sanitation by diligently cleaning and sterilizing all instruments after each use.
  • Promoted a relaxing atmosphere within the salon by consistently maintaining a calm demeanour even under pressure.
  • Assisted lead nail technicians with preparation of tools and supplies, ensuring smooth operations and time efficiency.

Education

Certificate III - Early Childhood Education

TAFE Shepparton
Shepparton
06-2025

Kyabram P-12 Collage
12.2024

Skills

  • Time Management
  • Problem-solving skills
  • Customer Service
  • Team Collaboration
  • Verbal and written communication
  • Hygiene practices
  • Sanitation maintenance
  • Product Knowledge
  • Attention to Detail
  • Active Listening

Certification

-First Aid Certificate (school based)

-Construction Induction (WorkSafe) (school based)

-Barista Certificate (school based)

Additional Information

Helper of various school events (between year 10-12) (2022-2024)


  • Various school events such as:

- sports days

-fun run

-color run

-school announcments

  • Ensured event success by handling on-the-spot problem-solving, responding to immediate needs, and adapting to changes efficiently.
  • Worked closely with team members to collaborate on decorations, setup, and cleanup, maintaining a positive and energetic atmosphere.
  • Provided assistance to participants and guests, answering questions and offering directions, ensuring everyone had a positive experience.
  • Managed time effectively, balancing event duties with academic responsibilities, showcasing strong time management and organizational skills.
  • Contributed to a welcoming environment, demonstrating strong interpersonal skills by interacting with students, staff, and visitors in a friendly and helpful manner.




Helper with Building Child's Active Playground (2023) (through school)


  • Followed instructions from supervisors, teachers, team/ classmates and other contractors.
  • Maintained a positive attitude while working under pressure in stressful situations.
  • Showed commitment to providing quality customer service at all times.
  • Followed safety protocols and procedures to minimize risks and prevent accidents.
  • Demonstrated willingness to learn and adapt to new tasks and responsibilities.

Timeline

Sous Chef

The Top Pub
09.2023 - 12.2023

Waitress

The Blue Brick
08.2022 - 05.2023

Nail Technician Assistant

Infinity Waxing And Nails
09.2021 - 01.2022

Kyabram P-12 Collage

Certificate III - Early Childhood Education

TAFE Shepparton
Ashley Radford-Berner