Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Ashley Roperti

Dee Why,N.S.W

Summary

Logistics professional with strong background in fast-paced warehouse environments. Known for precise order picking and packing, contributing to streamlined operations. Reliable team player with focus on efficiency and adaptability to changing needs, ensuring optimal performance and client satisfaction.


Experienced with efficient order picking and packing techniques, ensuring timely fulfillment. Utilizes scanning equipment and inventory management systems to maintain accuracy. Knowledge of warehouse operations, promoting smooth workflows and team success.

Overview

2025
2025
years of professional experience

Work History

Customer Service Cashier

Hungry Jack's


  • Maintaining a hygienic area for handling food
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Trained new cashiers, enhancing team efficiency and accuracy in transactions.

Customer Service Cashier

EB Games
  • Greeting customers entering the store ascertain what each customer wanted or needed.
  • Recommend, selected and helped locate and obtain out-of-stock product based on customer requests,
  • Maintain cleanliness, presentation of stock and production floor.

  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Processed customer orders and accurately handled payment transactions.
  • Answered product questions using knowledge of sales and store promotions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Facilitated seamless returns and exchanges, maintaining customer trust and loyalty.
  • Trained new cashiers, enhancing team efficiency and accuracy in transactions.
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up new sales displays each week with fresh merchandise.

Online Personal Shopper

Woolworths CFC
09.2019 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Participated in team meetings and staff training sessions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Trained new cashiers, enhancing team efficiency and accuracy.

Education

9 -

NBSC Mackellar Girls Campus
Manly Vale, NSW

9 -

NBSC Cromer Campus
Cromer, NSW

Skills

  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • POS System Operation
  • Refund handling
  • Payment Collection
  • Merchandise Restocking
  • Up-selling techniques
  • Customer Assistance
  • Adaptable and Flexible
  • Cleaning and sanitizing
  • Active Listening
  • Team Collaboration
  • Training and mentoring
  • Return and Exchange Processing

Timeline

Online Personal Shopper

Woolworths CFC
09.2019 - Current

Customer Service Cashier

Hungry Jack's

Customer Service Cashier

EB Games

9 -

NBSC Mackellar Girls Campus

9 -

NBSC Cromer Campus

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Ashley Roperti