Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ashley Russell

Elanora,QLD

Summary

Experienced customer service and fitness professional witha proven track record in improving customer satisfaction and leading teams to success in fast-paced environments. Skilled in developing strong customer relationships, managing staff and fostering a positive community within fitness studios. Known for exceptional organizational skills and the ability to quickly adapt to new challenges. Seeking a position where the skills can contribute to the success of a dynamic team.

Overview

4
4
years of professional experience

Work History

Sales Specialist

Nutrition Warehouse
Labrador, QLD
05.2024 - Current
  • Consistently met or exceeded sales targets through effective customer engagement and product knowledge.
  • Delivered personalized customer service, ensuring a positive shopping experience for all visitors
  • Upheld high standards of store presentation and cleanliness, contributing to a welcoming environment.
  • Regularly updated product knowledge to offer accurate information and recommendations to customers.
  • Built strong relationships with key accounts through regular visits and follow-ups.

Studio Manager/Coaching

BFT Bundall
Bundall/Labrador, Australia
07.2023 - Current
  • Organized and led group classes for up to 30 participants.
  • Hired and trained new staff members.
  • Maintained studio cleanliness.
  • Creating a great community!

Attendant

First Choice Liquor
Burwood, Australia
10.2022 - 04.2023
  • Maintained cleanliness of store shelves, displays, and checkout areas.
  • Stocked shelves with new inventory and rotated existing stock to ensure freshness.
  • Operated cash register accurately to process customer payments.
  • Greeted customers upon entering the store and provided assistance with product selection.

Studio Manager/Head Trainer

BFT Mount Waverley
Mount Waverley, Australia
11.2020 - 09.2022
  • Called and engaged with new leads/members to make feel welcome
  • Maintained cleaning standards for the studio
  • Hired and trained new staff members
  • Maintained studio social media presence.
  • Created a great studio environment

Education

Certificate III & IV in Fitness -

Australian Institutte of Fitness

Certificate III & IV in Sport And Recreation -

SEDA

First Aid & CPR -

First Aid Australia

Skills

  • Excellent communicator with great interpersonal skills
  • Works well autonomously and in a team environment
  • Highly organized with excellent time management skills
  • Reliable and flexible
  • Self-motivated with a strong work ethic and a high level of integrity
  • Goal orientated
  • Proactive with great initiative
  • Keen learner with the ability to pick up new skills and processes efficiently
  • Sales management
  • Fitness program design
  • Social media promotion
  • Customer relationship building
  • Staff training & development

Affiliations

  • Avid sports watcher
  • Passionate about health and fitness
  • Love getting out in the sunshine

Timeline

Sales Specialist

Nutrition Warehouse
05.2024 - Current

Studio Manager/Coaching

BFT Bundall
07.2023 - Current

Attendant

First Choice Liquor
10.2022 - 04.2023

Studio Manager/Head Trainer

BFT Mount Waverley
11.2020 - 09.2022

Certificate III & IV in Fitness -

Australian Institutte of Fitness

Certificate III & IV in Sport And Recreation -

SEDA

First Aid & CPR -

First Aid Australia
Ashley Russell