Ashley Schroder
Lake Munmorah,Australia
Summary
Current HR Class License holder. Over 15 years of professional experience as CDC Hills bus driver with a clean and consistent service record. Mindful of all safety regulations and procedures in relation to multi-modal travel. Full knowledge of operational fatigue management under the national Heavy vehicle Regulation requirements. Excellent communication, interpersonal and analytical skills. Ability to memorize complicated routes and adjust to meet short-term route changes such as diversions.
Overview
20
20
years of professional experience
Work History
Operation Control Centre Team Leader Acting
ComfortDelGro Corporation Australia Pty Ltd
11.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Assisted in recruitment to build team of top performers.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
OCC Controller
ComfortDelGro NSW
05.2023 - Current
- Assisting drivers in a prompt, professional, and consistent manner at all times
- Work independently and as a team member within a critical environment
- Managing emergency on-road incidents and accidents
- Timely preparation of information and reports
- Demonstrate an ability to identify and provide solutions for on-road issues
- Maintain logical thought process, remain calm in stressful situations and challenging circumstances
- Demonstrate a sound knowledge of Hills bus operating network with cultural diversity and our workforce and customer sensitivities
Firefighter Bush
RFS
12.2019 - Current
- Answered emergency situations and assessed conditions to contain fires, assist victims and prevent escalation
- Informed and educated local community members about fire prevention and safety
- Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps
- Held nozzles and directed streams of fog, chemicals or water to combat fires
Bus Driver
CDC NSW
01.2023 - 05.2023
- Operated bus professionally and interacted with passengers to foster pleasant rides
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences
- Performed pre-trip inspection and mechanical checks before scheduled run
- Followed schedules and routes to maintain timely arrivals and departures
Operations Supervisor
Comfortdelgro
09.2022 - 01.2023
- Assist in the investigation of incidents or accidents
- Compile data from the bus fleet management system for reporting
- Comply with service performance standards
- Document incidents or accidents during bus service route operations
- Follow bus regulatory requirements and Workplace Safety and Health (WSH) policies, procedures, and regulations
OCC Controller
Comfortdelgro NSW
05.2021 - 09.2022
- Assisting drivers in a prompt, professional, and consistent manner at all times
- Work independently and as a team member within a critical environment
- Managing emergency on-road incidents and accidents
- Timely preparation of information and reports
- Demonstrate an ability to identify and provide solutions for on-road issues
- Maintain logical thought process, remain calm in stressful situations and challenging circumstances
- Demonstrate a sound knowledge of Hills bus operating network with cultural diversity and our workforce and customer sensitivities
Operations Supervisor
CDC TRAVEL
03.2021 - 05.2021
- Assist in the investigation of incidents or accidents
- Compile data from the bus fleet management system for reporting
- Comply with service performance standards
- Document incidents or accidents during bus service route operations
- Follow bus regulatory requirements and Workplace Safety and Health (WSH) policies, procedures, and regulations
Assistant Mechanic
Comfortdelgro NSW
09.2020 - 03.2021
- Supported lead mechanic by completing routine repair work, changing tires and replacing batteries
- Worked alongside technicians providing regular service, troubleshooting and upgrading equipment
- Ordered parts, tools and supplies to stock shop and prepare for repair jobs
- Assisted mechanics with overhaul and repair of transmissions and engines
Yardman
Comfortdelgro NSW
08.2019 - 11.2020
- Created schedules and plans of action according to the shifts and drivers' availability
- Tracked all the transportation vehicles through GPS and communicated with the drivers en route for any issues and addressed the same
- Supervised buses to ensure maintenance of hygiene and safety
Bus Driver
Comfortdelgro NSW
04.2017 - 11.2019
- Learned and followed school transportation procedures
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences
- Performed pre-trip inspection and mechanical checks before scheduled run
- Followed schedules and routes to maintain timely arrivals and departures
Coach Driver
Greyhound
10.2016 - 04.2017
- Provided superior customer service to clients by addressing all questions and concerns
- Reading of timetables
- On-time running
- Picking up and setting down passengers
- Loading and unloading the coach
Bus Driver & Coach Driver
Compass Tours
01.2015 - 12.2015
- Learned and followed school transportation procedures
- Obeyed DOT rules and regulations and local laws to maximize safety
- Used navigation equipment and two-way radio while remaining focused on safety
- Stayed up to date with local roads, traffic patterns and speed limits
- Kept shuttle and reception areas clean and organized
Coach Driver
Bankstown Coach
12.2010 - 12.2014
- Picking up students for school for charters
- Operated bus professionally and interacted with passengers to foster pleasant rides
- Performed pre-trip inspection and mechanical checks before scheduled run
- Learned and followed school transportation procedures
Operations Supervisor, Bus Inspector
Comfortdelgro NSW
08.2007 - 09.2010
- Covering of shifts if required
- Checking on time running
- Customer complaints
- Worked in accordance with company values to achieve future goals
Bus Driver
Hills bus
05.2005 - 07.2007
- Operated bus professionally and interacted with passengers to foster pleasant rides
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences
- Performed pre-trip inspection and mechanical checks before scheduled run
- Followed schedules and routes to maintain timely arrivals and departures
Education
Some College - safety in bushfire areas, fire behavior
RSF
First Aid Certificate -
St Marys
Traffic Control -
St Marys
Certificate 3 in Transport -
CDC
Fatigue Management -
CDC
02.2023
Skills
- Open to learning new things
- Problem solver
- Effective decision maker
- Positive team player
- Focused
- Multi-tasker
- Work well under pressure
- Meet deadlines
- Flexible
- Computer Software
- MS Office Suite
- Microsoft Dynamic AX
- TRBOnet Radio system
- Team supervision
- Complex Problem-solving
- Safety processes and procedures
- Team building
- Flexible schedule
Computersoftware
- MS Office Suite
- Microsoft Dynamic AX
- TRBOnet Radio system
Training
- Some College (No Degree), RSF, Glossodia, NSW
- Safety in Bushfire Areas, CDC NSW, NSW
- First Aid Certificate, St Marys
- Traffic Control, St Marys
- Fatigue Management, CDC, Northmead, 02/01/XX
- Certificate 3 in Transport, CDC, Northmead
Timeline
Operation Control Centre Team Leader Acting
ComfortDelGro Corporation Australia Pty Ltd
11.2024 - Current
OCC Controller
ComfortDelGro NSW
05.2023 - Current
Bus Driver
CDC NSW
01.2023 - 05.2023
Operations Supervisor
Comfortdelgro
09.2022 - 01.2023
OCC Controller
Comfortdelgro NSW
05.2021 - 09.2022
Operations Supervisor
CDC TRAVEL
03.2021 - 05.2021
Assistant Mechanic
Comfortdelgro NSW
09.2020 - 03.2021
Firefighter Bush
RFS
12.2019 - Current
Yardman
Comfortdelgro NSW
08.2019 - 11.2020
Bus Driver
Comfortdelgro NSW
04.2017 - 11.2019
Coach Driver
Greyhound
10.2016 - 04.2017
Bus Driver & Coach Driver
Compass Tours
01.2015 - 12.2015
Coach Driver
Bankstown Coach
12.2010 - 12.2014
Operations Supervisor, Bus Inspector
Comfortdelgro NSW
08.2007 - 09.2010
Bus Driver
Hills bus
05.2005 - 07.2007
Some College - safety in bushfire areas, fire behavior
RSF
First Aid Certificate -
St Marys
Traffic Control -
St Marys
Certificate 3 in Transport -
CDC
Fatigue Management -
CDC
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