Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Timeline
Generic

Ashley Scott

Perth,Australia

Summary

I am a motivated and hardworking individual with a passion for helping others, working in a team, and making a positive impact. Through my roles at Perth Glory, I have developed strong communication, leadership, and organissportational skills by coaching junior players and supporting A-League match day operations. I also bring customer service experience, reliability, and a strong work ethic from my time in hospitality. With qualifications in sport and recreation, aquatics, and first aid. I am well prepared for roles that involve responsibility, teamwork, and initiative. I am eager to keep learning and bring commitment and a positive attitude to any opportunity I am given.

Overview

4
4
years of professional experience
1
1
Certification

Work History

STAFF MEMBER

Subway
Malaga, Australia
08.2023 - Current
  • Built strong relationships with customers and other staff members through exceptional communication skills and follow up efforts.
  • Managed customer service operations to ensure high quality and efficient experience for all customers.
  • Monitored inventory levels, placing orders when necessary to maintain optimal stock levels.
  • Maintained a clean and organised working area.
  • Operated cash registers to process customer transactions.
  • Maintained strong customer service skills while dealing with customers in a fast paced environment.
  • Utilised problem solving skills to identify and resolve customer issues quickly and efficiently.
  • Operated POS systems correctly to process sales transactions smoothly.
  • Ensured to follow all food safety and cleaning guidelines.

COMMUNITY COACH

Perth Glory
Perth, Australia
07.2023 - Current
  • Keep games and drills safe and under control.
  • Conferred with other coaching officials and players in order to provide information and discuss any problems.
  • Planning Training Sessions, designing and implementing age appropriate training sessions that focus on development.
  • Evaluate player progress, providing constructive feedback to help them improve.
  • Promote a positive and inclusive team environment, encouraging the young players.
  • Maintain clear communication with all the players, parents, and club officials.
  • Ensure that the training area is a safe environment, addressing any issues.

EVENTS STAFF MEMBER

Perth Glory
Perth, Australia
02.2023 - Current
  • Assist with the setup of the venue, including kids zone, merchandise stalls, dj booth, face paint and balloon set up, promotional displays and any other pre match entertainment.
  • Greet and assist fans and answer any questions. Help with ticket sales and scanning at entry points, ensuring a smooth entry process.
  • Help with the sale of team merchandise, ensuring displays are stocked and organised.
  • Que pitch entertainment both on and off the field.
  • Facilitate and supervise the kids halftime activities, ensuring safety and fun for all participants.
  • Assist with various tasks during the game, such as helping other staff with anything that needs doing.
  • Help with post game clean up, ensuring the venue is tidy and ready for the next event.

TRADE ASSISTANT

Glass Built
Perth, Australia
01.2022 - Current
  • Identified any hazards in the workplace and took steps to minimise the risks associated with them.
  • Provided support to tradespeople in a variety of tasks, such as operating machinery and transporting materials.
  • Assisted with preparation, including measuring and cutting glass.
  • Demonstrated excellent problem solving skills when dealing with unexpected challenges in the workplace.
  • Collaborated with team members to complete jobs efficiently while meeting deadlines.
  • Used appropriate protective gear when handling hazardous materials and equipment.
  • Operated hand tools, power tools and lifting equipment safely under supervision.
  • Maintained cleanliness and safety standards on the job site by adhering to all relevant regulations.
  • Help glassier with the installation of glass in windows and doors.
  • Keep the working area clean.

Private Nanny

Fiona Wilkinson
Perth, WA
01.2025 - 08.2025
  • Assisted with homework and educational projects.
  • Managed household tasks such as laundry and meal preparation for the children.
  • Communicated effectively with parents regarding the children
  • Took children on outings such as park visits, library visits, sports events, or educational trips.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Transported children to and from school, extracurricular activities, and playdates.

STAFF MEMBER

Pita Pit
Malaga, Australia
01.2022 - 08.2022
  • Built strong relationships with customers and co workers through exceptional communication skills and follow up efforts.
  • Worked under guidance of leadership and alongside other staff members to meet goals.
  • Managed time by effectively prioritising urgent tasks.
  • Managed customer service operations to ensure high quality and efficient experience for all customers.
  • Operated cash registers to process customer transactions.
  • Utilised problem solving skills to identify and resolve customer issues quickly and efficiently.
  • Operated POS systems correctly to process sales transactions smoothly.
  • Maintained strong customer service skills while dealing with customers in a fast paced environment.
  • Followed food preparation guidelines and protocols.
  • Adhered to cleaning and sanitisation processes.

Education

HIGH SCHOOL DIPLOMA -

SEDA College WA
Perth
10.2024

Skills

  • Customer relations skills
  • Time management
  • Problem-solving abilities
  • Teamwork and collaboration
  • Professionalism
  • Communication

Certification

  • Certificate II in Sports and Recreation
  • Certificate III in Sport Aquatics and Recreation
  • First Aid Certificate
  • Drivers License
  • Working With Children's Check
  • White Card
  • Responsible Service of Alcohol Certificate
  • Currently working towards Cert iv in School Based Education Support

References

  • PAUL STEVEN, Teacher, SEDA College WA, 0428275187, PaulS@seda.wa.edu.au
  • FIONA WILKINSON, IONA College 0438914280, fiona.wilkinson@iona.wa.edu.au

Volunteer Experience

  • COACHING STAFF MEMBER, Cross Links, Perth, WA, 08/01/23, 08/01/24, Responsible for setting up a safe and engaging coaching environment, ensuring that the area is free from any hazards before each session begins., I prepare drills in advance, always having multiple backup options in case any adjustments are needed., I create a fun and enjoyable experience for all participants while also checking in with them throughout the session to ensure they are feeling comfortable and supported., At the end of each session, I pack down all equipment, leaving the space clean and organised., Ensure I have a clear understanding of the clients disabilities and needs.
  • SHADOW PE TEACHER, Our Lady Of Mercy Primary School, Perth, WA, 02/01/23, 12/01/23, Support the teacher in leading physical education classes, helping to set up and facilitate activities., Monitor students during the lessons. Motivate the students to engage in the sport lessons and promote a positive attitude., Build relationships with students., Responded quickly and appropriately to medical emergencies or injuries during class time., Managed daily operations of a gym including equipment maintenance and storage., Implemented strategies for managing disruptive behaviors within a classroom setting., Coordinated special events such as field day activities or school sporting competitions., Supervised recesses and lunch periods when necessary to ensure safety protocols were followed.

Timeline

Private Nanny

Fiona Wilkinson
01.2025 - 08.2025

STAFF MEMBER

Subway
08.2023 - Current

COMMUNITY COACH

Perth Glory
07.2023 - Current

EVENTS STAFF MEMBER

Perth Glory
02.2023 - Current

TRADE ASSISTANT

Glass Built
01.2022 - Current

STAFF MEMBER

Pita Pit
01.2022 - 08.2022

HIGH SCHOOL DIPLOMA -

SEDA College WA
Ashley Scott