Ashley Kate Ong
Wagga Wagga,NSW
Summary
Skilled Youth and Disability Support Worker with experience in providing emotional, physical and educational support to young people. Strengths include strong communication skills, empathy, resilience and an ability to build rapport with youth from diverse backgrounds. Have delivered successful interventions and programs that promote positive behavior change, foster self-esteem, and encourage social integration.
Overview
10
10
years of professional experience
Work History
Youth Support Worker
Mission Australia
Wagga Wagga, NSW
03.2024 - Current
- Performed outreach services within the community aimed at connecting potential clients with available resources.
- Established strong rapport with clients by creating an environment where they feel safe expressing themselves.
- Adhered to all relevant regulations and standards of practice in the delivery of services to clients.
- Actively engaged with youth in recreational activities such as sports or arts and crafts projects.
- Modeled positive behavior for residents by providing leadership and positive interactions.
Disability Support Worker
The Northcott Society
Wagga Wagga, NSW
08.2021 - Current
- Assisted clients with daily living activities such as bathing, dressing, and eating.
- Assisted in developing self-care skills such as personal hygiene practices.
- Transported clients to appointments, social events, and other activities as needed.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Provided emotional support to individuals with physical or mental disabilities.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Maintained organized filing system for client records, providing complete documentation of all interactions.
- Transported clients to and from medical and mental health appointments with assigned vehicle.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Administered medication to patients according to strict schedules.
Case Management (Student on Placement)
Anglicare
Wagga Wagga, NSW
09.2023 - 12.2024
- Maintained accurate records on all client interactions and progress notes.
- Attended trainings related to best practices in case management.
- Maintained accurate records of all client interactions using an electronic database system.
- Identified resources available in the community to assist clients with meeting their goals.
- Transported clients to appointments as needed.
Factory Worker
Teys Brothers
Wagga Wagga, NSW
12.2018 - 07.2021
- Maintained a safe work environment by adhering to all safety regulations and procedures.
- Communicated effectively with team members regarding tasks and progress.
- Reported defective items to supervisors for further inspection or repair.
- Adhered to wearing PPE such as gloves, boots, work uniform, and hard hat for safety.
Wait Staff Member
Pearl City
Wagga Wagga
03.2015 - 02.2016
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Processed payments accurately using cash registers or point-of-sale systems.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Followed all safety procedures when handling hot plates or sharp objects.
Education
Bachelors of Human Services
Charles Sturt University
Wagga Wagga NSWSkills
- First-aid and CPR
- Child development knowledge
- Positive Reinforcement
- Emotional Support
- Emotional support abilities
- Youth development
- Risk Assessments
- Independent Living Support
- Relationship Building
- Daily Living Requirements
- Individual Support Plans
- Incident Reports
- Documentation skills
- Personal Care
References
References available upon request.
Timeline
Youth Support Worker
Mission Australia
03.2024 - Current
Case Management (Student on Placement)
Anglicare
09.2023 - 12.2024
Disability Support Worker
The Northcott Society
08.2021 - Current
Factory Worker
Teys Brothers
12.2018 - 07.2021
Wait Staff Member
Pearl City
03.2015 - 02.2016
Bachelors of Human Services
Charles Sturt University
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